Senior Salesforce Administrator

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

ROLE OVERVIEW  

This is a unique opportunity for a senior Salesforce Administrator to join a newly created agile team that is building innovative solutions for our patients and providers.  This position primarily focuses on Health Cloud, Experience Cloud, and Sales Cloud modules. This person will attend scrum ceremonies and develop technical solutions.  They will participate in the implementation phases as well as the maintenance and development phases as our Salesforce strategy evolves.  

COMPENSATION: $90,000 - $110,000/annually in addition to a competitive bonus plan

RESPONSIBILITIES 

• Work closely with Product Owners and business stakeholders to ensure scope and requirements are properly defined  

• Develop solutions that meet the scope and requirements while focusing on scalability and maintainability  

• Collaborate with QA, product owners, and designers 

• Create reports, dashboards, and custom report types 

• Manage users, profiles, roles, permission sets, and permission set groups 

• Create complex flows utilizing loops, email alerts, and custom actions 

• Readily share knowledge across the team   

• Champion best practices, coding standards, and documentation 

• Participate and engage in all Scrum Ceremonies and regular code reviews 

• Interface with team members to troubleshoot, debug, and fix issues in production and sandbox environments 

• Evolve individual Salesforce certifications and credentials 

SKILLS & EXPERIENCE 

•  Certified Salesforce Administrator preferred, but not required 

• 3+ years of experience working with the Salesforce Platform   

• Experience working in an Agile environment following SDLC   

• Experience in a Healthcare setting preferred 

• Experience using GitHub as a version control system  

• Experience with Copado is preferred 

• Must comply with HIPAA rules and regulations  

• Ability to collaborate on projects across stacks and blended teams    

• Must be data driven, objective, and goal oriented   

• Effectively communicate and understand project requirements   

• Strong sense of ownership and ability to work cross functionally  

• Self-driven with the ability to work with minimal supervision 

• Qualified candidates must be legally authorized to be employed in the United States 

• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture 

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is f