Senior Sales Operations Analyst

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of Structural Heart disease.  We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.

The Senior Sales Operations Analyst is responsible for supporting the US Structural Heart Commercial and Sales Operations teams to meet sales, growth and margin targets by providing business intelligence and sales operations support through quota-setting, resource and alignment tracking, data modeling/analysis, reporting on key performance indicators, as well as many other ad-hoc analyses.  This position may be based out of either Santa Clara, CA or St. Paul, MN.

What You’ll Work On

• Serve as a business advisor and internal consultant to Area Vice Presidents and Regional Sales Directors.

• Work with sales leadership to use analytics to drive sales growth through actionable measures.

• Develop and roll-out sales team quotas, organizational structure, and customer account alignments.

• Advise on sales resource deployment strategy.

• Lead monthly and quarterly business reviews for the Surgical Valve and Structural Intervention teams.

• Facilitate region and area level business strategy review meetings in the field.

• Monitor and provide headcount productivity metrics and resource modeling outcomes on a continuous basis.

• Develop and maintain reporting & analytics dashboards.

• Develop, analyze and track monthly scorecard metrics and key performance indicators.

• Develop field revenue forecasts incorporating historic, trended, and current business information.

• Partner with marketing and healthcare economics teams to incorporate external market data into recommendations to sales leaders.

• Review revenue data by geography, account and product to evaluate performance, highlight key issues, and recommend areas of focus for improvement, working with other sales functions, finance, and marketing to develop business solutions to key problems when necessary.

• Perform other related duties and responsibilities, on occasion, as assigned by manager

• Develop and distribute reporting tools and dashboards.

• Lead special projects as needed.

• Maintain knowledge of Abbott’s medical technology products.

• Maintain knowledge of industry and competitive compensation trends.

Required Qualifications

• Bachelor’s degree with 4+ years of professional experience in sales/commercial-focused financial planning and analysis, sales operations, sales strategy, or other related field.