Senior Sales Manager

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Senior Sales Manager you will best, support, coach and retain Compass agents while fostering an exceptional company culture. The Senior Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various sales and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Senior Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team. 

At Compass You Will: 

Growth planning & professional development 

• Be primarily responsible for leading a large agent population across multiple offices/cities, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
• Be a subject matter expert in attracting, retaining and guiding Compass agents while fostering an exceptional company culture
• Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates) 
• Relay market intelligence from Research team and Business Development targets to agents 
• Provide agents with high level Business planning, feedback and professional development guidance 
• Lead initiatives to boost agent productivity and reinforce these practices through coaching 
• Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency 
• Help Agents to develop and deliver their personal sales goals

Culture-building 

• Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
• Promote positive behavioral attributes & attitudes amongst agents
• Resolve agent, brokerage and contract/compliance issues
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy 

• Relay on-the-ground market trends from agents to Business Development and Executive team 
• Develop and share perspective on future agent management.
• Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
• Help to build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business 

• Partner with Business Development to collaborate on agent candidates 
• Lead and provide support to agents in pitching new business opportunities
• Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers 
• Complete Agent Contract renewals for your agent roster annually

Who you are: 

• In-depth knowledge and proven track record in the leadership areas listed above 
• An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor
• A strategic planner with analytical ability, good judgment and strong operational focus. 
• Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging
• High emotional intelligence; professional and trustworthy with confidential and sensitive information
• Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality
• Technologically forward-thinking
• Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust 
• Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication 
• A commitment to exceed goals that is internal, constant, and self imposed

What We’re Looking For: 

• Bachelor’s degree, preferred 
• Personal Sales Experience as a Realtor with 7+ years of being licensed