Senior Sales Engineer –Wi-Fi Technologies and Subscriber Support Systems for MSPs

We are looking for dynamic, curious, motivated, and self-starting Senior Sales Engineer to join our growing team. This position is responsible for pre-sales technical engagements with the customer, delivering compelling presentations and building aligned network designs, pivoting between credible technical discussion and distilling technical concepts into simple business language while reinforcing the Calix value proposition. In this role, you will interact with and influence senior technical staff and business management within Calix’s MSP customers. You will provide demonstrations of Calix’s product capabilities and assist with lab and field trials. The ideal candidate has a strong technical background, experience in a pre-sales position, and confidence in both technical and business forums.

As a Sales Engineer, you will be pivoting between credible technical discussions while distilling these technical concepts into simple business language for senior management. The successful candidate will demonstrate the ability to elicit the end-to-end Calix value chain in a consultative way.

The ideal candidate has a strong technical background with Residential Gateways and/or Enterprise wireless network controllers, including their architecture, functionality, and key components. Additional knowledge base should include a working understanding of PON technologies, Layer 2 and Layer 3 networking, and in-depth knowledge of the Managed Service Provider space, including operations systems automation and integration.

Responsibilities:

• Lead technical account strategy and pre-sales engagement.
• Work with customers to architect network solutions in alignment with business needs for MDU and managed business solutions
• Respond to RFPs and technical inquiries with clear, compelling proposals.
• Deliver presentations to technical teams and executive stakeholders.
• Collaborate with sales teams to align technical solutions with business needs.
• Assist customers and resellers in configuring and testing products and networks in lab and field trials
• Guide customers through technical and operational issues within areas of expertise
• Train and update Calix partners on the latest products and software releases
• Provide leadership and guide customers on technical and operational issues within areas of expertise
• Deep understanding of the product portfolio to apply the best solutions
• Influence decisions and adept at simplifying our Calix technology concepts
• Thought leader and influencer who is fluent in Calix technologies
• Mentor and counsel to Calix colleagues and fanatics
• Research and stay up to date on the most recent industry standards and trends

Professional Experience and Qualities:

• Uniquely talented and highly intelligent with a results-oriented mindset
• Self-starter with a reputation for being an effective change agent
• Tenacious work ethic, doing “whatever it takes” with resolve, integrity, and an appropriate sense of urgency to meet deadlines and get the job done
• Strong interpersonal skills, a proven track record of synthesizing and interpreting complex issues into solutions and the ability to effectively work with multiple audiences and levels across organizations
• Lead technical account strategy and pre-sales engagement.
• Work with customers to architect network solutions in alignment with business needs for MDU and managed business solutions
• Respond to RFPs and technical inquiries with clear, compelling proposals.
• Deliver presentations to technical teams and executive stakeholders.
• Collaborate with sales teams to align technical solutions with business needs.
• Assist customers and resellers in configuring and testing products and networks in lab and field trials
• Guide customers through technical and operational issues within areas of expertise
• Train and update Calix partners on the latest products and software releases
• Provide leadership and guide customers on technical and operational issues within areas of expertise
• Deep understanding of the product portfolio to apply the best solutions
• Influence decisions and adept at simplifying our Calix technology concepts
• Thought leader and influencer who is fluent in Calix technologies
• Mentor and counsel to Calix colleagues and fanatics
• Research and stay up to date on the most recent industry standards and trends

Preferred Qualifications:

• BSEE/BSCS desired
• Travel expectations: Travel up to 60% on average required to support customer engagements
• Experience partnering with cross functional teams on continuous improvement in product, e