Senior Reporting Analyst, Business Analytics

Job Title: Senior Reporting Analyst, Business Analytics

Department: Data

About the Role:

Unite Us is hiring a Senior Reporting Analyst, Business Analytics with a knack for analyzing data, building trusted relationships with team members, managing projects, and driving action through data. The Senior Reporting Analyst role builds on the skill set of a Reporting Analyst. The Senior Reporting Analyst will be responsible for building data and analytic-driven solutions to support Unite Us customers, including healthcare payers and providers, government entities, and more. You will apply analytical rigor, critical thinking, and creativity to solve complex issues while working with multidisciplinary teams and customers. The Senior Reporting Analyst will develop a strong understanding of the Unite Us data model, BI tools, and analytics capabilities; and will become a peer leader, both on their own team and cross functionally. They are a knowledgeable and trusted resource in supporting both Unite Us customers and internal leadership. 

What You’ll Do:

• Contribute to development of data-driven analyses and actional reports, with strong data storytelling, to translate business objectives into actionable insights for medium to large customer contracts
• Leverage Tableau dashboard visualizations to communicate analyses to customer; play a supporting role in presentation of data & impact story directly to customer, as needed
• Develop custom SQL queries (with little oversight) to support ad hoc reporting requests, drive innovative analyses, and feed new data stories
• Enable the internal Sales and Customer Success teams in the learning and use of data analytics tools, supporting their data storytelling in day to day customer interactions
• Takes initiative to address identified gaps in Business Analytics processes & support materials; collaborates with team members outside of direct team to improve practices and processes of larger scale
• Partners with product management and data engineering teams to provide user acceptance testing and insight into development of new/updated dashboards in the Unite Us business intelligence tool
• Supports ongoing learning and development of team, especially around data storytelling for standard customer-facing analyses
• Mentors Reporting Analysts by providing feedback, guidance, QA, and support on assigned deliverables

Education and Experience:

• At least a four-year college degree from an accredited institution, preferably in Economics, Business, Mathematics, Statistics, Computer Science, or a related field
• At least 3 years in a full-time role in healthcare-related analytics, reporting, software, and/or consulting
• Ability to use a wide variety of data assets to solve complex problems with minimal supervision
• Excellent data visualization skills with strong written and verbal communication skills
• Professional experience leveraging SQL, R, or another coding language to create scalable reporting solutions (required)
• Professional experience with Tableau or other data visualization software (preferred)
• Experience developing and presenting analyses and reports, with the ability to create slide decks and communicate effectively results of analyses to senior leadership teams
• Experience with project management for smaller scale projects (preferred)
• Ability to independently drive projects from ideation to completion 

You’re a great fit for this role if: 

• You have self-starter motivation with strong organizational and time management skills – you make things happen!
• You have experience analyzing data to pull out insights, tell a story, and drive action
• You are highly organized, with a commitment to quality and timely completion of deliverables
• You have both professionalism and determination – you build trust with team members by consistently overdelivering
• You have excellent communication and presentation skills – you’re an active listener who can break down complex ideas and tailor your message to a specific audience
• You have the ability to thrive in a variable and demanding startup environment – you are solutions oriented and highly adaptable
• You have a passion for healthcare or human services
• You enjoy providing peer mentorship and support 
• You have familiarity with or ability to quickly learn software technologies such as Google Suite, Zoom, Slack, HubSpot, Asana, Jira, Microsoft Excel, etc.

 Who we are:

As our co-founders transitioned from military to civilian life, they encountered barriers and inefficiencies navigating the most basic health and s