Senior Registered Client Associate

About this role:

Wells Fargo is seeking a Senior Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors.  Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks
• Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts
• Perform complex administrative, transactional, operational, or customer support tasks
• Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
• Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
• Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
• Provide administrative supervision and support to managers in the areas of reporting, customer or business documentation
• Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
• Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization
• Support performance of less experienced staff and assist in research of performance data for investment options
• Proactively provide feedback, and present ideas for improving or implementing administrative and operational processes and tools within Brokerage and Client Support functional area
• Perform complex administrative tasks including opening accounts and processing paperwork
• Work with internal departments and clients to solve service and operational issues
• Process processing client service requests
• Provide assistance to financial advisors by furnishing account information and quotes, establishing new accounts, and processing deliveries and payments
• Interact with immediate Brokerage Client Support team, functional area, and internal peers outside work group on wide range of information, as well as internal and external customers

Required Qualifications:

• 4+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• US only:  Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Desired Qualifications:

• Ability to manage changing travel itineraries, schedule events, assist with internal and external presentations, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly
• Ability to follow policies, procedures, and regulations
• Ability to handle confidential material in a professional manner
• Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Highly proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
• High level of motivation, demonstrated ability to be proactive and adaptable to change; leads self and others through change
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Ability to work effectively, as well as independently, in a team environment
• Demonstrated leadership in identifying and implementing process efficiencies and sharing best practices with others in order to improve the overall effectiveness of the team
• Excellent technical skills
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the