Senior Recruiting Coordinator

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

At OpenGov, we believe hiring is one of the most meaningful touchpoints in building our culture and delivering on our mission. As a Senior Recruiting Coordinator, you’ll be at the heart of it - creating exceptional, memorable candidate experiences and empowering our hiring teams to move fast, stay aligned, and hire the best.

This role is all about connection, precision, and ownership. You’ll serve as the go-to operational partner for recruiters and hiring managers, driving scheduling excellence, workflow optimization, and interview execution at scale. You’ll set the bar for how we deliver a world-class recruiting experience - where every candidate and hiring manager feels supported, informed, and impressed.

Responsibilities:

• Champion the Candidate Experience: Own every step of the interview process to ensure a seamless, positive, and personalized journey for all candidates.

• Drive Velocity and Operational Excellence: Coordinate interviews (phone, video, and onsite) with speed, accuracy, and attention to detail while maintaining SLA best practices.

• Be the Go-To Partner: Build trusted relationships with hiring teams and recruiters, becoming their first call for scheduling, logistics, and process questions.

• Represent the OpenGov Brand: Be the “Face of OpenGov” - embody our values, communicate with empathy, and create memorable touchpoints for every candidate.

• Master the Tools: Maintain pristine candidate data and workflows in our ATS (Ashby). Serve as the Ashby SME, leading the charge on process hygiene and operational improvements.

• Communicate Like a Pro: Engage candidates and hiring teams across phone, email, text, and live meetings - always clear, professional, and warm.

• Problem Solve with Poise: Anticipate and resolve scheduling challenges quickly, ensuring interviews run smoothly and on time.

• Elevate the Process: Continuously identify opportunities to improve efficiency, speed, and quality in how we deliver recruiting operations.

• Collaborate Across Teams: Support special projects and recruiting initiatives that enhance hiring performance and experience across OpenGov.

Requirements and Preferred Experience:

• 3+ years of Recruiting Coordination experience (SaaS or high-growth startup experience strongly preferred)

• Bachelor’s degree or equivalent experience

• ATS experience (preferably Ashby, Greenhouse)

• Proven ability to prioritize, multitask, and execute in a fast-paced environment using GSuite and modern recruiting tools (Zoom, Ashby, Google Calendar, etc.)

• A passion for delivering world-class candidate and hiring team experiences

• Demonstrated success maintaining SLA excellence and handling scheduling conflicts with professionalism and composure

• Outstanding communication skills - written, verbal, and interpersonal

• High integrity, attention to detail, and follow-through on every task

• A creative, resourceful, and solutions-oriented mindset - you love finding smarter, faster ways to get things done

• A humble, fun, and collaborative spirit that thrives in a values-driven environment

Compensation:

Chicago, IL: $60,000 - $80,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.