Scheduled Hours

40

Position Summary

This position is responsible for processing, routing, and indexing correspondence received from insurance payers, referring providers, and patients via incoming fax line.

Job Description

Primary Duties & Responsibilities:

• Maintains incoming Sfax queue in OnBase, ensuring incoming faxes are routed or indexed within 24 hours of receipt.

• Reviews incoming fax, determine appropriate routing based on content of fax.

• Indexes medical records for existing patients to Epic via OnBase.

• Scans clinic-generated paperwork documents into Epic.

• Monitors Epic in-basket, email inbox, and phone messages for record requests, record releases, and scanning tasks.

• Requests records from outside sources and sends records requested from our department.

• Responds to patient record requests according to HIPAA policy and procedure.

• Loads imaging files from discs or pushed from other entities via PowerShare software.

• Attends meetings as required – approximately once a month.

• Performs other duties as assigned by manager or supervisor.

Working Conditions:

Job Location/Working Conditions

• Normal office environment- hybrid work location arrangement available

 

Physical Effort

• Typically sitting at desk or table

 

Equipment

• Office equipment 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)

Skills:

Communication, Computer Literacy, Confidentiality, Office Equipment, Telephone System

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Accountability, Accounting, Bookkeeping, Data Entry, Detail-Oriented, Electronic Medical Records (EMR), Medical Collections, Medical Terminology, Organizing, Self Motivation

Grade

G06-H

Salary Range

$17.87 - $27.06 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu