Senior Public Relations and Communications Manager - Fixed Term Contract

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane and Four Seasons Hotel Hampshire are looking for a Senior Public Relations Manager to join the team on a fixed term contract.

The Senior PR Manager role is pivotal in driving awareness, enhancing brand perception, and delivering measurable earned media results for both Four Seasons Hotel Hampshire and Four Seasons Hotel London at Park Lane. This is a hands-on role suited to a results-driven communicator with excellent media relationships, strong project management skills, and the ability to lead agency partners and collaborate across departments. The ideal candidate will be passionate about the hospitality industry, have a flair for storytelling, and be confident managing day-to-day PR operations to ensure consistent, impactful brand visibility across local and international markets.

Please note that this fixed term contract will be from July 2025 for 12 months.

 

What you will do:

1. Integrated Campaign Execution:

Work in close collaboration with the Senior Director of PR & Communications, Marketing Manager, and Social Media Manager to deliver integrated campaigns. Ensure that PR is seamlessly woven into marketing and social strategies to maximize earned media potential and message impact.

2. PR & Earned Media Planning:
Support the development and execution of PR plans that prioritize earned media. Leverage newsworthy stories and seasonal opportunities to secure impactful coverage across print, digital, and broadcast channels for both properties.

3. Media & Influencer Relations:
Manage and grow strong relationships with top-tier local and international media and influencers. Pitch stories, host media visits, and ensure ongoing engagement to keep the hotels top-of-mind for high-value editorial and content opportunities.

4. Agency & Partner Management:
Coordinate and oversee PR agency partners, ensuring their efforts are aligned with brand priorities, messaging, and KPIs. Provide clear briefs, monitor campaign execution, and maintain quality and consistency in deliverables.

5. Strategic Partnerships & Brand Activations:
Manage partnerships and activations that align with the brand’s identity and guest experience goals. Ensure initiatives generate buzz, media interest, and added visibility for the hotels.

6. On-Site Media Engagement:
Plan and manage media visits, content creation, and photo/video shoots. Work closely with F&B, Spa, and operational teams to ensure smooth execution and maximise storytelling potential on-site.

7. Internal Communication & Corporate Alignment:
Assist with internal communications and creative briefing processes to ensure employees and corporate partners are informed and aligned with PR activities and messaging.

8. Market Intelligence & Reporting:
Monitor media coverage, competitor activity, and hospitality trends. Compile PR reports and insights to evaluate performance and recommend areas of improvement.

9. Press Room & Media Asset Management:
Maintain