Senior Project Manager Public Trust (Remote)

As Sr. Project Manager, you would help coordinate agile teams to support a multiple DHS focused applications utilizing the ServiceNow platform. In this role, you will serve as a key partner to the Program Manager in leading multiple sub-teams, advising and engaging the client on key operational and strategic priorities, tracking, and supporting completion of high-quality deliverables, and assisting with team management tasks. In addition, successful applicants will demonstrate an ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; business-oriented mindset; and overall resilient, flexible, and enthusiastic personality. The right candidate is a team player who can embrace ambiguity to translate client needs using an agile delivery framework to deliver technical solutions that achieve mission value and measurable outcomes.

Key Responsibilities 

• Proficiency in Project Management experience in an Agile software development environment, owning the planning, execution, and completion of projects, ensuring alignment with scheduled milestones and budget constraints.

• Experience conducting daily scrum stand-up meetings, facilitating Sprint planning meetings and coordinating Sprint reviews, retrospectives, and burn-down charts 

• Define all project activities and milestones required to meet objectives and deliverables, to include sequencing tasks, estimating effort with project team members, determining the critical path, and leveling the project schedule 

• Monitor program execution to identify obstacles/deviations from plan and takes corrective action as needed 

• Conducts continuous risk assessment and management, including developing measures to reduce risk in program execution.  

• Works with stakeholders to develop metrics and creates reports for tracking metrics and program execution 

• Manages the contract, including budgeting, resource allocation, and performance, including management of sub-contractor personnel 

• Develops plans, assigns tasks, monitors performance, communicates progress, resolves conflicts, and escalates issues 

• Experience with all aspects of configuration management planning including configuration identification, change control, configuration status accounting, configuration audits, configuration documentation 

• Maintain detailed and up-to-date project documentation, including project plans, progress reports, and leadership briefings for key stakeholders.

• Ensure all project deliverables adhere to established quality standards, regulatory guidelines, and agency policies.

• Proactively identify, assess, and communicate potential risks associated with project development and execution.

Basic Qualifications 

• 9+ years total experience in software development

• 6+ years of IT Project Management experience

• 1+ years’ experience with JIRA or other requirements work tracking tools

• Current active Public Trust Clearance

• US Citizenship required 

• Must reside in the United States and work must be performed in the United States. 

Preferred Qualifications 

• 3+ years’ experience managing distributed teams in support of geographically dispersed customers.

• 3+ years’ experience with Agile methodology

• 1+ years of experience managing ServiceNow projects

• Prior business analyst experience

• Project Management Institute (PMI) Project Management Professional (PMP) certification 

• Certified Scrum Master (CSM) certification

• The ability to proactively communicate with federal clients and stakeholders in a fast-paced environment with a shifting landscape.

• The ability to work closely with and explain technical concept/solutions to non-technical client stakeholders.

• Active DHS or DoW Public Trust

Professional Skills 

• Excellent writing, editing, and proofreading skills.

• Strong experience presenting to stakeholders 

• Strong analytical and problem-solving skills

• Ability to work independently and manage multiple projects simultaneously. 

• Understanding of technical concepts in the relevant industry (e.g., software development, engineering). 

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