Senior Project Manager, Market Development

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Description:

Title: Sr. Project Manager, Market Development 

Reports to: Chief Operating Officer 

Department/Location: Remote

FLSA Status: Exempt 

Guidelight Health provides insurance-based intermediate levels of care that are structured, transformative, personalized and accessible.  

Summary:

The Sr. Project Manager will report to the Chief Operating Officer and will be responsible for overseeing the operational readiness activities for 8-10 new outpatient clinics per year. This role will work cross-functionally to ensure timely completion of key activities and track milestones to ensure on-time openings of new clinics. In addition to facilitating cross-functional readiness meetings, this individual will contribute to the development of a rapid, repeatable launch playbook. The ideal candidate is highly motivated, detail-oriented, and adept at managing multiple complex projects in a fast-paced, growth-oriented environment. 

Responsibilities: 

• Develop standard project plan to account for all clinical, operations, HR, and client outreach activities required for successful and on-time opening
• Work collaboratively with real estate team to identify and solution for impacts to the launch schedule to ensure timely openings
• Facilitate proactive and ongoing communication with internal teams, ensuring all stakeholders are alignment and information on key details, such as timeline adjustments and resource constraints/needs
• Develop and run meeting rhythm to ensure timely updates and proactively communicate risks associated with clinic openings
• Develop and maintain checklist for new clinic requirements, ensuring transition to the local leadership team when appropriate
• Coordinate with real estate, IT, and other key vendors to schedule delivery and installation
• Coordinate delivery and set up of office supplies and other vended facility management services
• Continuously improve launch processes, driving increased accuracy, timeliness, and quality of new site launches for optimal staff and client experience
• Manage reporting to leadership team on readiness progress
• Other reasonable job duties as assigned. 

Qualifications:

• Bachelor’s degree in business or a related field, PMP certification preferred 
• 3-6 years of experience in healthcare operations, project management, or other relevant role
• Excellent communication and interpersonal skills, capable of working effectively across all levels of the organization
• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions and recommendations
• Highly detail oriented, with proven experience managing multiple complex projects at one time
• Highly motivated, organized, self-starter, comfortable working in high growth environments
• Experience and knowledge of project management platforms and methodologies