Senior Project Manager

RAPP Detroit is looking for a Senior Project Manager to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE:

As Sr. Project Manager you are the director of the client projects – you’re the one who knows how to make things happen. You’re the master of the execution and process from project initiation to delivery. You are passionate about the space from CRM, DM and Digital. You’re creative, solutions-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Keeps projects moving forward smoothly, develops project plans for new work, ensures that creative can be produced within specified timeframes, efficiently manages + communicates milestones throughout the project lifecycle, proactively mitigates risks and comfortable adapting to changes from inception to delivery of projects.
• Manages account/project-related meetings including weekly account status meetings, internal reviews, etc. Issues and or ensure issuance of timely contract reports.
• Tracks budget for projects, ensures deliverables can be produced within specified budgets, proactively identifies any risks and escalates needs to business / agency leads to be addressed.
• Aligns the project team to the work to ensure resources are available and present at appropriate times throughout the project lifecycle.
• Aligns the project team to the work to ensure resources are available and present at appropriate times throughout the project lifecycle.
• Responsible for maintaining the required level of quality through every step of the delivery process.
• Manages simultaneous projects within budgetary and schedule constraints.
• Collaborates with disciplines across the agency to deliver the highest quality of work
• If assigned, capable of mentoring junior team members of the best practices of the agency and project management.
• Builds respectful, strong working relationships with internal team(s) from Business Leadership to execution resources on a project, as well as external partners and vendors.
• Builds respectful, strong working relationships when applicable with client(s). Ensure understanding and adherence to agency process.
• Optimizes production workflows and processes with a goal of constant improvement.
• Proficient with programs such as the Office 360 suite: Visio, Excel, PPT and MS Project, and Teams.
• Experience with project management/workflow tools a plus (specifically WorkFront, JIRA)
• Leads efficient meetings and conference calls. Ensures timely conference notes and action steps taken.
• Is a champion of the agency process and quality work. Ensures adherence by all parties.
• Is versed in mainstream process methodologies including waterfall and agile.

REQUIRED SKILLS:

• Bachelor’s Degree or equivalent experience required.
• 5+ years of experience in CRM and 360 campaign management, i.e. digital, direct mail, video, radio, etc. at an advertising agency at a media, direct marketing or interactive advertising agency.
• Experience in managing cross-discipline teams including strategy, creative and technology.
• Experience in multiplatform content extensions and original content production.
• Working knowledge & understanding of web technologies, including HTML, DHTML, etc.
• Working knowledge of email deployment, and campaign management systems such as Salesforce Marketing Cloud.
• Working knowledge of print production/ execution process a plus.
• Experience in the automotive industry is a plus.
• Possess an established track