Senior Program Manager, Revenue Operations
AlphaSenseAbout the role
About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
Location: United States (Remote) - must work EST hours
About the Team:
The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.
About the Role:
We are looking for a program manager within the Revenue Operations team with experience owning strategic, tactical, cross-functional and technology projects to support our Strategic Initiatives team. In this role, you would be responsible for delivering projects that can scale with a quickly growing revenue team. You will work cross functionally with stakeholders across sales, finance, marketing, product, legal, and GTM to assess, implement and manage change in alignment with company objectives.
Who You Are:
- At least 5+ years of experience working with a Revenue organization and owning the delivery of key strategic initiatives.
- Experience optimizing and rolling out new technology, workflows, and processes within a sales organization.
- Has built a business case and gathered requirements across multiple departments (sales, finance, marketing, GTM, or legal).
- Deep understanding of how to assess and set targets or KPIs for a specific business case.
- Experience with ideation; ideally working directly with Salesforce developers to translate business needs into tangible solutions.
- Sets specific timelines and knows how to align resources to delivering against those timelines.
- Excellent communication skills, and the ability to work in a dynamic, fast-paced and fun environment
- Demonstrates exceptional organizational skills and attention to detail
- Experience delivering change within Salesforce and working with tools which are integrated with Salesforce.
What You’ll Do:
- Own delivery of key strategic initiatives within the revenue organization.
- Oversee all aspects of project coordination including timeline, requirements gathering, UAT, quality, and training.
- Meet with stakeholders to understand business requirements and translate those requirements into specific deliverables.
- Proactively identify gaps within our internal systems and processes; working with finance, legal, and sales to align how to best solve.
- Partner with our Enablement team in the rollout and adoption of new processes and tools.
- Oversee all stakeholder communications, negotiations, and problem-solving. Ensuring sales, finance, and legal are aligned on collective outcomes.
- Work closely with our Salesforce admins and developers to ensure we have resources to deliver against our timeline and objectives, highlighting potentially areas of conflict or delays.
- Nice to have experience launching large-scale initiatives in a startup environment.
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed be
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