Senior Program Manager

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Position Summary
The Program Manager, Outreach, Training, and Education Core (OTEC) will serve as the central operational lead responsible for executing OTEC professional development, training, and dissemination activities within the 360° CHAT-TMD initiative. This role integrates program operations, educational coordination, and dissemination management to ensure timely, compliant, and high-impact delivery of OTEC objectives across Massachusetts General Hospital, Harvard School of Dental Medicine, and the University of Michigan.

A core responsibility of this position is the operational integration of OTEC training and educational content into the Harvard Interdisciplinary Pain & Headache Rounds, a standing weekly CME/CE platform that serves as a primary mechanism for dissemination, feedback collection, and refinement of OTEC-developed materials. The Program Manager is responsible for continuity, alignment with NIH deliverables, and effective coordination across institutions and stakeholders.

This role requires the ability to integrate complex, NIH-funded educational programming into existing, accredited clinical education platforms while maintaining continuity, compliance, and institutional knowledge across a multi-year, multi-institutional initiative.

The role includes oversight of educational media content production and lifecycle management necessary to support CME/CE programming, digital archives, and dissemination of OTEC-developed training materials.

The Program Manager reports to the OTEC Principal Investigator and works closely with Core PIs, faculty, trainees, and administrative partners.

 

Job Summary

Summary
Responsible for managing all aspects of a large-scale and complex program and corresponding projects. Leads and implements initiatives that support alignment with organizational goals and strategic planning. Oversees communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other team members.

Does this position require Patient Care?
No

Essential Functions
-Designs, implements, and manages all aspects of large, complex, multi-disciplinary programs and projects.
-Prepares, analyzes, and manages all program budgets, including funding from multiple sources.
-Leads program and project teams and coordinates and delegates cross-project initiatives.
-Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.
-Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.

 

Qualifications

Education
Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes

Experience
Program management experience 8-10+ years required and Team leadership experience 1-2 years required

Knowledge, Skills and Abilities
- Strong oral and written communication skills.
- Ability to deliver presentations to a wide variety of audiences.
- Ability to effectively plan and facilitate meetings and workgroups.
- Excellent organizational skills and attention to detail, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule.

 

Additional Job Details (if applicable)

 

Remote Type

Hybrid

 

Work Location

15 Parkman Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$99,465.60 - $141,804.00/Annual

 

Grade

8

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into acc