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Position Summary

The Refining Control Technology Senior Product Owner partners with Operational Technology (OT) engineers, architects, product managers, cybersecurity experts, vendors, and technologists to deliver best-in-class OT capabilities across MPC’s refining sites. This role serves as a key liaison between OT and business leaders to shape the Control Technology Product Team roadmap for safe, reliable, and secure process control. Using design thinking techniques such as user stories and prototyping, the Product Owner defines features, maintains the team backlog, and directs work to ensure a sustainable enterprise environment. Acting as a central collaborator across product teams, solution architects, technical experts, business partners, and vendors, this role drives iterative value delivery through a scaled agile framework.

Key Responsibilities

• Builds customer and internal-facing products with superior user experience across multiple verticals, accountable for an established or moderate complexity product.
• Ensures alignment between teams to prioritize product roadmaps, plan releases, and align them with business objectives.
• Collaborates with Agile teams, stakeholders, and business representatives to address and resolve issues that arise during product development.
• Works collaboratively with cross-functional teams, including R&D, UX, and business and operations teams, to align product strategies, gather insights, and plan releases.
• Identifies product-related issues, makes decisions, and continuously does trade-off analyses to ensure development stays on track toward deliverable commitments.
• Prioritizes the short-term feature backlog and releases, as well as the long-term product roadmap for products.
• Conducts customer research, and product discovery and synthesizes market factors into a cohesive product strategy.
• Collaborates with customers to understand challenges & opportunities.
• Collects quantitative data and takes a data-driven approach to evaluate the viability of product initiatives.
• Writes epics and stories to support completion of initiatives; ensures stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product; promotes Agile approaches to product development across teams/areas.
• Help manage centralized OT hardware/software licensing.
• Coordinate and facilitate OT Lead (SPOC) meetings across all plants.
• Collaborate with the Refining Agile Release Train (ART) and exchange ideas with MPC Product Teams, including Midstream OT and Cyber & Infrastructure (CI).
• Builds and maintains strong relationships with the Control Technology Product Manager and Refining Technology leaders to develop a product roadmap and support strategy to ensure safe, reliable and secure Operational Technology refining wide.
• Support Product Team OKR setting, milestone tracking, and routine portfolio updates.
• Assist with Product Team Financial Forecasts & Budget Workshops.
• Support and occasionally lead the creation of product presentations for business leadership.
• Collaborate with Agile, business, and OT teams to align product goals, manage backlogs, plan releases, and maintain strategic roadmaps using the Azure Dev Ops (ADO) platform.

Education and Experience

• Bachelor's degree in Information Systems, related field or equivalent work experience.
• 5+ years of relevant product owner experience required.
• Product Owner certification preferred
• Experience Leading OT Projects preferred.
• Preferred experience working across both IT (Information Technology) and OT (Operational Technology) domains, including understanding of enterprise systems, network infrastructure, cybersecurity, and industrial control systems
• Knowledge of Refining Control System (DCS) capabilities preferred

Skills

Agile Methodology – Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.

Authentic Communicator – Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.

Backlog Management -