Senior Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role: 

You will understand the needs of our merchants and create consistent and comprehensive experiences. If you’re obsessed with delivering great product experiences and get excited about how we can transform the lives of our merchants, then we’d love to talk with you.

Job Description:

Meet the team:
We are the Braintree Post Processing team. We work across different areas of post-processing including money movement, pricing, and disputes.

Your way to impact: 

• Formulate a long and short-term product strategy to develop industry leading merchant facing products

• Understand merchant behavior and data to understand their needs and pain points. Deep understanding of market landscape, and devise strategy to improve the customer impact.

• Develop clear product roadmap and drive execution across the organization by developing trusted relationships with stakeholders and making strategic tradeoffs informed by data and driving execution.

Your day to day:

• Work with cross-functional teams (business, partners, program, architecture, development) to drive alignment around product strategy

• Own business outcomes and be responsible for meeting and exceeding revenue targets around our Financial Services products. Define OKRs and proactively measure & KPIs to evaluate and understand product value

• Identify new opportunities based on research, industry trends and best in-class product management and innovation practices, by developing a data-driven point of view by leveraging customer/consumer science best practices

What do you need to bring:

• 5+ years of product management experience

• Proven track record for building, launching, and maintaining high-scale, successful products

• Experience creating and managing global product roadmap ensuring consistent execution of the product life cycle process from concept to launch

• Entrepreneurial drive to build products 0 to 1 as well as scale them 1 to n

• Demonstrated ability to achieve stretch goals in an innovative and fast-paced environment

• Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.

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