Senior Product Manager

We are looking for a Senior Product Manager to drive our MSN feed user experience (UX) framework on Edge, Windows, and mobile. In this role, you will deliver a world-class news and interests feed that takes into consideration implicit and explicit customer interest signals powered by ML models, big data, and AI techniques including GPT. We are currently evolving our feed to leverage the power of Copilot to deliver new and exciting customer scenarios, so it is an excellent time to join the team! 

You will use qualitative (customer feedback, user research, academic research) and quantitative analysis to drive immediate and long-term improvements (data, relevance, UX, measurement) to both existing experiences and opportunities for the future. You will closely work with designers, engineers, data scientists, user research and broader cross-org teams across Microsoft to build a vision and long-term strategy to evolve the experience and support our partners. You will also rely on your experience in enhancing existing UX & platform solutions at scale to be adopted by multiple products and teams across Microsoft.  

MSN specializes in building personalized and engaging content around news, shopping, sports, weather, and finance that can scale to 1B+ Microsoft customers on desktop and mobile. 

Our Culture: Microsoft Culture 

Our Team: Inside Microsoft's Web Experiences Team 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Develop shared user experience controls, modules, and frameworks that scale across multiple devices and contexts. 
• Understand current customer needs and gaps by conducting qualitative and quantitative analysis. 
• Proactively identify and manage scenario backlog, including ensuring partner dependencies are delivered in a timely fashion. 
• Partner with the developer team on performance, trade-offs, engineering challenges, and prioritization. 
• Define and drive A/B experimentation plans that ensure statistically meaningful conclusions are reached. 
• Partner with key internal and external partners to develop joint product plans, gather feedback, manage dependencies, and ensure customer success. 
• Keep pace with emerging standards in your feature area, and leverage learnings to improve our future product roadmap across desktop, mobile, and app categories. 
• Own your feature backlog with clarity, urgency, and accountability. 
• Actively drive and present product plans and reviews, demos, and competitive analyses with the team, partners, and executive leadership. 

Qualifications

Required Qualifications: 

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
  • OR equivalent experience.

Preferred Qualifications: 

• 3+ years of experience with user experience, data, and metrics. 
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