Senior Product Manager, In-App. Commerce

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms, we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast.


The Connected Living team is driving a key transformation at Comcast - to make the Xfinity app the way our 30 million+ customers interact with Xfinity. The Xfinity app is the digital destination for our customers to enjoy the power of our products and experience effortless service and support. The Connected Living team develops and manages the Xfinity app as part of our mission to deliver a powerful and simple connectivity experience. The Senior Product Manager, In-app Commerce will report to the Director, In-app Commerce and deliver key Xfinity app Commerce experiences that enable customers to seamlessly grow their relationship with Xfinity.

Job Description

Core Responsibilities

• Collaborate across the organization with Product, Technology, Experience Design, Marketing and more to define the Xfinity app commerce customer experience strategy and complete product discovery (e.g., use cases, learn and buy journeys, MVP considerations, risk mitigation, etc.). 

• Support and deliver the Xfinity app commerce customer experience strategy to drive increased revenue across product lines – with special focus on Xfinity Mobile commerce. 

• Help define and develop the roadmap of Xfinity app commerce capabilities and enhancements that improve the end-to-end customer journey.  

• Translate Xfinity app commerce product roadmap into well-defined features, user stories, and product requirements. 

• Partner across teams to ensure the customer journey from marketing entry point to product discovery to buy-flow confirmation is seamless. 

• Implement experimentation strategies, from hypothesis to results, to drive increased conversion through the Xfinity app commerce experience. 

• Provide support and leadership to product and technology teams aligned with building the Xfinity app commerce customer experience – inclusive of maintaining and prioritizing the product backlog to achieve intended goals.