Senior Product Manager, Connectivity

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone

Job Description

Company Description

Tink was founded in 2012, and a decade later became part of Visa in 2022. Tink was created with the aim of changing the banking industry for the better. We have built Europe’s most robust open banking platform – with the broadest, deepest connectivity and powerful services that create value out of financial data. We offer the tools that allow anyone – from big banks and fintechs to startups – to build the future of financial services. Tink, a Visa Solution, now has the ambition to establish itself as a leading provider of open banking account-to-account information and payments services in the US market.

Job Description

As a Senior Product Manager in the Connectivity organization, you will be responsible for the overall quality of the Connectivity product. You will own all metrics that are important to us, including defining, measuring and improving them. This is a role that requires solid analytical skills, sharp focus on underlying drivers of metrics, and cross-functional collaboration to move the metrics. Quality is the most important factor in customer buying decisions - and this role is key to us building market-leading connectivity.

You will define the metrics and evangelize them and gather feedback. You will lead efforts to measure the metrics and form baselines for performance. You will set targets for those metrics and lead cross-functional efforts to improve them. You will set strategic direction for quality, prioritization of efforts and perform market research.

Responsibilities

• You will own quality of the Connectivity product in the US market.
• You will develop long-term strategic and short-term tactical roadmap for quality of our products.
• You will drive competitive benchmarking and customer research to gain an understanding of market dynamics.
• You will collaborate with engineering, product, design, business and other teams to drive substantial improvements to our metrics.

Qualifications

Basic Qualifications

• 8 or more years of work experience with a Bachelor’s Degree or at least 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, PhD)
• Experience in product management from a high growth technology company or the financial services industry
• You have prior experience owning, defining, and improving key business metrics at a high growth technology or financial services company.
• You are data-driven, with a focus on constantly improving the product experience
• Demonstrated ability to drive product development with high velocity and quality
• Obsessed about building amazing products with both amazing user and developer experiences
• Used to collaborate with and influence broad set of stakeholders across various functions spanning from sales to engineering

 Preferred Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, PhD)
• Experience building consumer engagement or risk solutions at an open banking aggregator in the US market is a big plus

Additional Information

Work Hours:  This position will be based in the Tink New York offices and this person should anticipate to be working in  hybrid environment three days a week (60% of time in office)   This will not be a remote position.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualifi