Senior Practice Optimization Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

­­­­Practice Optimization Specialist performing operational activities to include inputting accurate registration information and correction of registration-related errors. Specialists access work typically through work queues or worklists with the client EHR. Specialists assess errors and provide insights regarding trends and root causes. Experts in registration, Specialist II train new hires and mentor existing team members on operational workflows to optimize team development and individual performance.

Essential Job Functions:

Input data for physician billing accounts adhering to billing and compliance standards.

Identify and resolve account errors, which may include registration errors, ensuring the accuracy and integrity of accounts.

Ensure efficient completion of assigned tasks and projects

Identify and document process improvements to enhance productivity and increase revenue.

Effectively manage time and prioritize tasks to maximize productivity.

Maintain high-quality standards while achieving productivity goals.

Conduct root cause analysis and deliver actionable recommendations.

Independently conduct research to formulate solutions to challenges.

Create educational content derived from root cause analysis and instruct team members as needed.

Provide support to colleagues to foster a positive work environment.

Consistently adheres to all department policies and procedures.

Ability to master a variety of complex EHR systems while adhering to productivity goals.

Collaborate seamlessly with other revenue cycle teams to address and resolve issues while delivering a high level, personalized service within the defined team scope

Engage and cultivate a positive workplace atmosphere while building strong relationships.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Ensemble Required License:

CRCR

Job Experience:

1 to 3 Years

Education Level:

High School Diploma, GED, or Equivalent Experience

Preferred Knowledge, Skills and Abilities:

• Clear understanding of the revenue cycle operations in a physician practice.
• Ability to perform critical thinking in-depth analysis of root cause of an issue and identify efficient and effective solutions.
• Basic knowledge of Microsoft programs including Word, Excel and Power Point.
• Ability to adjust quickly and seamlessly to abrupt change.

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
<