At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we’ve grown from an idea to a global, remote-first team of more than 140 people, supporting hundreds of practices nationwide.

Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

Senior platform engineer

Remote, Full-time
Location: Fully Remote (Work from Home)
Working hours: Core overlap with 9 AM – 5 PM EST (flexible schedules between 7 AM – 8 PM EST)

About Moxie

Moxie empowers aesthetic industry professionals to become successful entrepreneurs. We provide a sophisticated SaaS platform that simplifies the operational complexities of running MedSpas, enabling nurses and medical professionals to launch, operate, and grow their businesses across the country.

Hundreds of customers rely on Moxie Suite to run their MedSpas end-to-end: scheduling, medical purchasing, payments and invoicing, bookkeeping, analytics, and more. The platform operates at real-world scale and reliability requirements, integrating with systems such as AWS, Vercel, Cloudflare, Stripe, Twilio, Datadog, and others.

We are a fast-growing company focused on building reliable infrastructure, strong developer experience, and operational excellence as we scale.

The Role

We are looking for a Senior Platform Engineer to help own and evolve the systems that enable Moxie engineers to ship safely, quickly, and reliably.

This role sits at the intersection of DevOps and SRE. You will work on cloud infrastructure, CI/CD pipelines, deployment workflows, local development environments, observability, and operational tooling. You’ll partner closely with product engineering teams, but your primary responsibility is the health, reliability, and usability of the platform itself.

This is a hands-on individual contributor role with meaningful ownership, but no people management responsibilities.

Key Responsibilities

Platform & Infrastructure

• Own and operate core platform systems across AWS, GCP, Vercel, Github, and Cloudflare

• Improve reliability, scalability, and security of production and non-production environments

• Maintain and evolve infrastructure supporting multiple services and teams

• Participate in on-call rotations and incident response as needed

CI/CD & Deployments

• Own and improve CI/CD pipelines (GitHub Actions), focusing on speed, reliability, and clarity

• Improve deployment workflows, rollbacks, and environment consistency

• Reduce deployment-related risk and manual intervention

• Partner with engineers and our QA team to improve release confidence and velocity

Developer Experience & Local Development

• Improve local development environments and onboarding experience for engineers

• Reduce friction in common workflows (setup, testing, debugging)

• Maintain tooling and documentation that helps engineers move faster with confidence

Observability & Reliability

• Own and improve monitoring, logging, and alerting using Datadog, AWS, Vercel and related tools

• Ensure systems are observable and failure modes are well understood

• Help teams learn from incidents through postmortems and follow-ups

• Balance reliability with delivery speed through pragmatic SRE practices

Cross-Team Collaboration

• Work closely with the product engineering team to understand platform pain points and improve local development experience.

• Provide guidance and support on infrastructure, deployments, and operational best practices

• Contribute to platform standards and shared tooling through collaboration, not mandates
  

Qualifications

Required

• 5+ years of experience in platform, DevOps, or SRE-focused roles

• Strong experience operating production systems on AWS (certifications strongly preferred), Vercel, and/or GCP

• Experience building and maintaining CI/CD pipelines (GitHub Actions or similar)

• Strong understanding of cloud networking, security fundamenta