Senior Payroll Tax Analyst

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

JOB SUMMARY
The Senior Payroll Tax Analyst role is responsible for completing the daily workflow as a seasoned expert in the 
Payroll Tax department providing timely an accurate support of multi-state payroll tax related activities. This 
role also looks for efficiencies in maintain compliance and implementing best practices. Additionally, the role 
serves as the Subject Matter Expert in their respective domain in the Payroll Tax Org. 

Essential Duties/Responsibilities 
• Subject Matter Expert in Payroll Tax Compliance, Reporting, and/or Payments. As well as in Payroll 
and Payroll Tax policies and procedures 
• Partners with internal colleagues and workflow leads to resolve escalated customer inquiries 
• Resolves high complex tasks related to different areas in Payroll Tax 
• First Point of Contact for all escalations origination from customer inquiries and internal 
colleagues 
• Conducts research on all Payroll Tax queries and presents findings to management, including risk 
mitigation and process improvement recommendation 
• Serves as a peer mentor and trainer 
• Knowledge Management Reviewer for submissions and maintenance of Payroll and Payroll Tax 
knowledge management articles and process guides 
• Participates in organizational projects as needed 
• For Operations Senior Payroll Tax Analyst Role Only - Operations: Identifies and resolves bulk 
filing / payment issues with Jurisdictions. Cross Collaborates with other TriNet departments such 
as Engineering, Development, Treasury, Etc

Required for All Jobs
• Performs other duties as assigned
• Complies with all policies and standards

QUALIFICATIONS
Education
• Bachelor's Degree or equivalent experience preferred
• General education, vocational training and/or on the-job training required

Work Experience
Licenses and Certifications  
• Certified Payroll Professional (CPP)-APA CPP - preferred 
• Fundamental Payroll Certification preferred

Knowledge, Skills and Abilities
KSAs Proficiency
• Advanced skills in tax agency correspondence 
• Excellent attention to detail and ability to produce accurate, quality work product
• Demonstrates proactive problem-solving skills 
• Excellent interpersonal, verbal and written communication skills 
• Ability to handle detailed wage and tax transactions, prioritize tasks and projects to meet deadlines 
and improve efficiency 
• Abilty to mentor others in organizational and time management skills with the ability to manage a 
high-volume workflow and improve efficiency 
• Demonstrated ability to work both independently and in a team environment 
• Full indepth understanding of the US payroll tax including federal, state, and local laws and 
regulations 
• Ability to maintain high level of confidentiality 
• High commitment to professional ethical standards in a diverse workplace 
• Indepth knowledge of web-based payroll software 
• Proficient with Microsoft Office Suite 

Work Environment:
• If Remote work location. Candidate must have an appropriate home office and internet connection is required. 
• Overtime may be required as projects dictate primarily during reporting months. Use