Senior Patient Services Specialist

Under the direction of the Patient Access Supervisor/Manager/Director, the Senior Patient Services Specialist has a clear understanding and knowledge of all functions performed by Patient Access.  They are responsible for, but not limited to, completing the registration process by collecting accurate demographic information, insurance information, obtaining prior authorizations as needed, insurance notification, completion of the financial clearance process and collection of patient liability before, at, or after the time of service.  

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Mary Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• H.S. Diploma or GED    
• 15 hours of Continued Education.  Healthcare, Registration, Billing or Professional Development (i.e., team building, process improvement).Health stream, Rise or outside education at the direction and with the approval of Patient Access leader.  This requirement is in addition to education required of all Providence Caregivers.  
• 1 year of Providence Patient Access Registration experience.
• Pass (90%) Written Registration Proficiency Exam.

Why Join Providence?  

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.