Senior Operations Manager

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40+ distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

The anticipated salary range is up to $150,000 - $190,000. Salary will be based on expereince.

Job Summary 

Coordinates and leads all Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives. 

Core Responsibilities 

• Directs all operations within a large Distribution Center (DC) (based on revenue, complexity, and headcount). 

• Provides initiative-taking feedback to Operations Managers and Supervisors, initiating management coaching, teammate performance feedback, supervisory performance feedback, and corrective actions where needed. 

• Responsible and accountable for achieving agreed upon financial goals for the DC operating expenses (Warehouse Expense, Occupancy Expense, and Inventory Shrink). 

• Reviews and approves appropriate DC or functions’ expenses and makes capital recommendations where appropriate. 

• Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover. 

• Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries.  Coordinates with local Account Management team, and Corporate Operations as needed. 

• Implements the conversion of new customers at the DC to ensure successful implementation of new business. 

• Enforces DC adherence to company developed SOP’s / WI’s for warehouse management and transportation. 

• Monitors and reports performance of