About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Associate to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

We are looking for a driven Senior Operations Associate who is excited about managing a dynamic operations team leading the forefront of delivery technology.  You will manage a PM shift (2:30-11PM PT) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to the Operations Manager on our robotics team in our DoorDash Labs organization. This job is 100% onsite - you will be expected to be local to the Bay Area and operate out of one of our testing facilities in Dublin.

You’re excited about this opportunity because you will…

• Manage a component of our operations
• Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
• Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity
• Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety
• Be an expert in our autonomous technology and help track and convey changes to it 

We’re excited about you because you have…

• 4+ years of experience (preferably in the autonomous industry or with strong interest) 
• Managed an operationally efficient team through multiple product phases 
• A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
• An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in gSuite, JIRA and SQL is preferred but not essential

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. 

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$74,700—$125,500 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse