Senior Operations Analyst, Product & Engineering

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About The Role

We are looking for a Senior Product & Engineering Operations Analyst! Reporting to the VP of Product & Engineering Operations. You will oversee:

• Budget oversight and management for the Product and Engineering organization
• Oversight of our Software Capitalization in direct partnership with Engineering Leadership, including annual R&D Tax Credit audits
• Internal team communications, including:
  • Curation and management of departmental Town Halls
  • Communicate Product & Engineering processes, procedures and best practices

This role is based in our Culver City office and adopts a hybrid work schedule.

A Day in the Life of our Senior Operations Analyst:

• Define, document and communicate organization processes and procedures with regards to Budget, Contracts and other areas within your scope
• Partner with members of the Product & Engineering Leadership team, and Senior Manager, P&E Operations to define communication gaps, and develop a communication plan and schedule
• Curate and run our monthly Product & Engineering Town Halls; manage the agenda, solicit for topics and themes and emcee the events
• Partner with Product & Engineering Senior Leadership on topics for monthly Company All Staff
• Review budget actuals with Finance and individual team leaders
• Oversee the budget re-forecasting process in direct collaboration with Finance and individual team leaders
• Lead our annual budget-planning processes in direct collaboration with Finance, individual team leaders and the VP of Product & Engineering Operations
• Partner with Finance to make enhancements to our budget management processes and reviews
• Facilitate quarterly software capitalization audits, and annual tax credit audits in direct collaboration with Finance
• Create, monitor and manage Purchase Orders for all contracts
• Partner with Procurement to ensure Purchase Orders are up-to-date, accurate and approved
• Facilitate our internal team contracts process; partner with managers to ensure contracts are properly reviewed and approved by legal, and routed for the proper signatures
• Manage, audit and organize all Product & Engineering contracts
• Audit and manage current Product & Engineering vendors and their primary points of contact

About You

• 5+ years of experience managing complex projects, programs or initiatives through a full project management life cycle
• You have experience developing and managing budgets
• You can handle several simultaneous projects while demonstrating urgency and to drive an overall program to completion
• Experience translating the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
• You are a team player; you are able to succeed individually but are able to support your teammates when needed, and help them to succeed
• You enjoy putting together documentation and processes that help others to succeed
• You are never satisfied, and are always looking for ways to improve and streamline our processes and procedures
• You care about culture and bring elements of fun and levity into your day-to-day

Pluses:

• Experience with JIRA and Confluence
• Understanding of software development processes and Agile methodologies
• Experience working with products in media and entertainment

About the Team

Our Operations team is the heartbeat of the Product & Engineering organization.  We work together to ensure our department of over 400 individuals can operate efficiently and effectively.  We partner with P&E Leadership to ensure we are supporting the needs of their teams, in addition to the greater P&E organization.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Gene