Senior Officer, Academic Administration

Follow us on LinkedIn

Posting Reason:

Replacement of a regular position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

N/A

Job Family:

Academic Administration

# of Open Positions:

1

Faculty/Service - Department:

Academic Services, Operations

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/08/20

Applications must be received BEFORE (YYYY/MM/DD):

2026/08/31

Hours per week:

35

Salary Grade:

SSUO Grade 08

Salary Range:

$68 149,00 - $86 083,00

Make your mark with the Faculty of Health Sciences!

Health matters to everyone and we are committed to becoming a nationally and internationally recognized leader in innovative approaches to active living, health promotion, and quality health services.

Our success lies in our students and our people. Join us and every day you will have the opportunity to make a meaningful impact as we grow together and make a great faculty even better.

Position purpose:

Reporting to the Supervisor, Academic Services of Undergraduate Studies of the Faculty of Health Sciences, serve as a first point of contact for students by receiving, acknowledging, anticipating and responding to various student requests and by ensuring above average client service in order to attract, retain and maintain the student population rate in all programs of study. Execute administrative tasks, such as evaluating requests, making recommendations, approving certain requests and providing follow-ups with students, colleagues and other faculties. As an ambassador for the University and the Faculty, attend graduation ceremonies and various events to promote the University of Ottawa and the Faculty’s services.

In this role, your responsibilities will include, among others:

• Admissions: Analyze student files with conditional acceptance and/or equivalences, so the Academic Development and Student Retention Specialist can follow up with these students. Monitor these files to ensure that administrative and academic deadlines are respected.

• Modification to program of study: Serve as a first point of contact for students by receiving, acknowledging and taking action on student requests for modification to their selected program of study.

• Course selection and registration application process: Serve as a first point of contact for students by receiving and acknowledging student requests for course selection and registration. Determine the eligibility of the request. Based on eligibility, approve course selection for first year students and special students and perform the necessary steps to finalize requests.

• Graduation: Conduct a primary evaluation of files while respecting the policies and processes to identify and prepare files for graduation. Attend the graduation ceremony as an ambassador of the University.

• Exam management: Participate to the coordination of exams by making sure that exam content remains confidential according to the policies and by organizing the schedule for exam supervisors.

• Recruitment activities: As an ambassador for the University, promote the University of Ottawa as well as its programs and services during commercial fairs and recruitment events.

What you will bring:

• Knowledge of administration normally acquired through postsecondary education and several years of experience in a similar role.

• Knowledge of academic programs at the high school, college, undergraduate and postgraduate levels.

• Knowledge of and experience interpreting, communicating and applying procedures, policies and methods.

• Experience researching and analyzing data as well as creating administrative and statistical reports.

• Experience in problem solving and decision-making.

• Experience providing client service.

• Experience implementing strategies and activity plans for students.

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet.

• Capacity to deal with conflicting priorities and respect strict deadlines in a fast paced environm