Senior Network Engineer (Hybrid)
Oak Ridge National LaboratoryAbout the role
Requisition Id 14529
Overview:
We’re hiring a Senior Network Engineer for the Enterprise Operations Group of the Digital Services Infrastructure & Operations Division of the Information Technology Services Division (ITSD) at Oak Ridge National Laboratory (ORNL)! Primary work duties are network engineering, system administration, and providing technical consulting to various work-for-others projects.
As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation’s most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.
Major Duties/Responsibilities:
- Management of Enterprise and Identity Service Engine (ISE).
- Management of F5 Load Balancers and BIGIQ software.
- Network design, configuration and troubleshooting.
- Lead daily secure operations of the network enclaves.
- Provide coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact.
- Work with and provide outage reports to various levels of management.
- Assist with other tasks as needed or as assigned by management.
- Ensure systems are configured and maintained per cyber security common control requirements so that accreditation is retained.
- Create and maintain infrastructure documentation as it relates to infrastructure systems design, configuration, support, and processes.
- Identify, create, communicate, and implement process engineering for technologies to create end-to-end service offerings.
- Conduct research, cost-benefit and return-on-investment analysis on proposed hardware, software and systems to justify recommendations, support purchasing efforts, and aid management in making infrastructure design and architecture decisions.
- Manage capacity and performance of the WAN/LAN network platforms, ensuring the integrity of the infrastructure.
- Proactively monitor, test, collect and analyze system performance statistical data to improve quality of the network environment.
- Diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor infrastructure.
- Mentor and train junior-level staff on network design, configuration and troubleshooting.
- Adhere to a customer service focused culture.
- Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace – in how we treat one another, work together, and measure success.
Basic Qualifications:
- A Bachelor’s degree in Engineering, Computer Science, or a related field of study and eight (8) to twelve (12) years of aligned professional experience is required. An overall combination of equivalent experience may be considered.
- Experience with routing protocols (OSPF, BGP, etc.)
- Experience in Microsoft Visio.
Preferred Qualifications:
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