Senior Messaging Developer

Company Description

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. In 2016, Merkle became an agency of dentsu. 

Job Description

The Senior Email Developer consults on, codes, and troubleshoots HTML email messages and related content in support of the digital marketing programs of our clients. 

Key Responsibilities: 

• Develop complex and customized HTML email code that adheres to industry best practices and brand guidelines, and closely matches the original creative design. Additional code-related responsibilities include: 

• Consulting on technical capabilities and considerations 

• Performing quality checks and peer reviews 

• Managing changes and updates 

• Scripting for dynamic content, personalization, and segmentation 

• Managing HTML content and related assets within clients’ email platforms 

• Work with email account production managers to coordinate campaign assets 

• Display problem-solving skills to address and solve technical problems that arise 

• Keep up with industry standards, innovations, and new best practices in email marketing 

• Maintain basic knowledge of data as it relates to HTML code, to aid in troubleshooting critical list errors 

• Deliver work in a timely fashion, which is crucial in a fast-paced environment 

• Demonstrate flexibility by adapting to the evolving needs and priorities of our clients 

• Provide career coaching and mentoring for junior email developers 

• Act as a point of escalation for junior email developers on the team 

• Support Lead Developers and other internal team leaders to manage escalations and resolve issues 

Qualifications

• Three to five years of experience in front-end development or email marketing in a professional environment 

• Bachelor’s degree in computer science or comparable technical field, or professional experience that demonstrates comparable technical abilities required 

• Experience building error-free email campaigns, including responsive HTML emails 

• Advanced understanding of web languages and development tools such as HTML, CSS, Photoshop, Dreamweaver, and Bootstrap 

• Experience communicating with internal teams as a primary point of contact a plus 

• Experience as a coach, mentor, or people manager in a professional environment a plus 

• Experience working in Salesforce Marketing Cloud (SFMC) preferred. Other ESP experience (e.g., Adobe Campaign, Oracle Responsys, Oracle Eloqua, Braze) a plus 

• Superior attention to detail 

• Strong work ethic and a bias toward action- and results-oriented activities 

• Passion for learning new skills 

• Strong interpersonal communication skills 

• Collaborator that is team-centric and understands the importance of client service 

• Naturally proactive and highly organized with the ability to turnaround multiple complex projects quickly 

Additional Information

The anticipated salary range for this position is $68,000 - $110,400. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com

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Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws,