Senior Marketing Operations Manager

We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.

Position Summary:

The Senior Marketing Operations Manager will be responsible for building the foundation of Marketing Operations at ParetoHealth, championing best-in-class process, project management, and marketing technology initiatives. This role will foster a high-performing culture, enabling strategic, agile, and data-driven marketing execution to drive measurable business growth.

Key Responsibilities:

Operational Excellence & Workflow Design

• Redesign and scale a marketing intake system with standardized criteria for submission, prioritization, and workflow management.
• Own the end-to-end intake process, including creative brief development, planning timelines, kickoff meetings, and repeatable project templates.
• Develop and document Standard Operating Procedures (SOPs) for project scoping, sprint planning, and agile workflows.
• Implement a comprehensive project governance model that includes tracking Directly Responsible Individuals (DRIs), regular audits, and closure processes such as retrospectives and documentation reviews.

Performance Management & Strategic Enablement

• Own the development of a Tableau-based performance reporting framework that integrates team OKRs and visual dashboards to track efficiency, velocity, and milestone completion. 
• Deliver actionable insights and provide transparency by reviewing reports, creating narratives, and sharing data-driven performance metrics with stakeholders and senior leadership to ensure strategic alignment for MBRs and after campaign reviews. 
• Design and deliver enablement programs including onboarding, training, and best-practice adoption for project management tools and processes (e.g., Asana). 

Cross-Functional Program & Initiative Management

• Lead the execution of cross-functional marketing initiatives aligned with department OKRs, ensuring timely and cost-effective delivery.
• Manage a portfolio of strategic projects such as Martech implementations and sales enablement initiatives (e.g., SKO event deliverables).
• Develop and lead key marketing operating cadences including All-Hands, weekly updates, and team offsites to reinforce alignment and communication.

Required Skills & Experience:

• 6–8 years in Marketing Operations, Project Management, and/or related roles.
• Experience with leading a high-performing marketing operations function—focused on clarity, accountability, and the connection between daily execution and strategic goals.
• Strong proficiency with Asana (or equivalent PM software) and marketing automation tools (e.g., Pardot, HubSpot, Salesforce).
• Proven ability to lead cross-functional initiatives with minimal oversight.
• Technical proficiency with building reports within tools like PowerBI/Tableau, Salesforce, Marketing Automation (Hubspot, Pardot).
• Experience reporting marketing effectiveness and actionable performance metrics.
• Ability to think strategically while executing tactically.
• Highly organized, detail-oriented, and proactive communicator

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment

We are guided by our values:

Fire in the belly

The drive to learn, to improve, an