Senior Manager, Solutions Engineering

100% Remote - Hiring in the US and Canada only

At Urbint, our mission is to build a world with zero safety incidents. We do this by pairing external data with artificial intelligence to identify areas of high risk and prevent catastrophic loss for utilities and infrastructure operators across the country.

Job Summary

First and foremost, you will be doing work that matters. At Urbint, we literally save lives. As a solutions engineer, you will be working directly with our customer implementation team to enable the best solutions for our clients and use a mix of Urbint products and extensions. Your day might span discussing functional requirements, designing solution architecture, developing integrations, wrangling data, configuring business logic and establishing technical strategies for your team.

Who you are:

• Experience as a hands-on software engineer and strength in computer science fundamentals to understand the engineering work that is going on in your team
• You have 5+ years of experience developing software as an individual contributor engineer, ideally building and maintaining backend services, client facing APIs, and working on integrations
• You have 3+ years of experience of managing highly diverse remote team across various technologies in a fast paced environment
• You have outstanding technical skills in solutions engineering and integrations, as well as API design
• You have built and maintained third party APIs, SDKs, etc
• Strong architecture design experience/skills for APIs and integrations
• A good understanding of APIs, CI/CD pipelines, monitoring/debugging/logging tools, technical support
• Experience leading complex projects that span across engineering teams
• Experience leading or managing a integration or solutions engineering team
• Great management and team development skills: ability to set roadmap and goals for a team and every one of its members, delegate intelligently, mentor engineers, deliver frequent and transparent feedback, help team members grow in their careers and deliver results

What you'll do:

• Build and lead a team of globally-distributed, talented engineers who like to code and tackle hard engineering problems
• Manage relationships (along with our Customer and Product teams) with technical peers at both client organizations and third-party technology providers
• Work with our client facing delivery teams to ensure feasibility, requirements and timelines
• Guide (with other senior leaders) the architecture of integrations and APIs provided to partners by Standard as well as maintain existing integrations as requirements change in time
• Work with our core-services and product engineering teams to ensure compatibility with the rest of the system
• Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
• Establish and maintain team norms that are collaborative, inclusive, and respectful of each other
• Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members
• Create plans for prioritizing technical and resourcing challenges in your organization
• Represent technical requirements to be met by all parties to an integration and lead technical discussions regarding tradeoffs, flexibility and customization required to meet these requirements
• Instill a spirit of continuous improvement in the team’s code, architecture, and processes
• Work closely with the recruiting team to hire high potential candidates from diverse backgrounds

US Benefits 

• Mission Driven - Some companies use AI to serve better digital ads and trade stocks, we seek to make our communities safer and more resilient
• We are 100% Distributed - work from almost anywhere 
• Competitive compensation packages
• Your health and wellness matters to us, so we offer 100% employer-paid premium options and more… 
• Physical Health: Monthly wellness reimbursement to assist with gym memberships and other related activities
• Home Office Reimbursement: Monthly allowance covering utilities (electric, internet) and related home office expenses 
• Co-Working: Monthly allowance covering expenses for co-working space
• Professional Development: Generous annual allowance, supporting your growth 
• Employee Meals: Weekly lunch allowance 

Urbint's Core Values

• Passionate about customers: We strive to deliver sustainable value and exceed expectations, and we’r