Senior Manager, Retail Development

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The primary function of the Senior Manager, Retail Development is to oversee all physical retail solutions, coordinate between Design and Construction, and facilitate cross-functional alignment as projects move from one phase to the other within Mobile (MX) Retail. The position will be pivotal in the Samsung Mobile Retail Design and DTC teams and the Global Design Center in Suwon to align, implement, and monitor retail brand executions. Working with internal stakeholders and external vendors, the Development Manager will oversee the full design-to-build program process to ensure stores are completed on time, within budgets, and to the expected brand standards. The work is detail-oriented and time-sensitive, requiring strong information management skills, project management experience, a sense of urgency, and a passion for flawless execution.

Samsung is looking for an experienced Senior Project Manager to join the Retail Customer Experience Team and lead the overarching retail environment development and build standard responsibilities and execution on build projects from concept to completion. Ensuring all SEA retail environments align with global brand direction, are completed within localization compliance, and drive continuity across all facets of the SEA retail landscape; this position will help drive the pipeline of new DTC stores nationwide and facilitate oversight and coordination of project workflow within the team to report and assist the Director in successful completion of all Retail initiatives.

The position will report to the Director of Retail Design, Development, and Build, having a high impact on the entire store development cycle. Coordination between internal cross-functional teams and our counterparts in Suwon will be critical to the role, as well as representing Samsung to our external vendors and partners. Our Samsung Experience Stores (SES) are our direct-to-consumer (DTC) outlets and are the pinnacle of our Samsung Electronics America (SEA) Brand.

The Senior Manager, Retail Development will ensure cross-functional teams are apprised and aligned on the vision for showcasing Samsung products in retail, while striving to achieve optimal presence across all channels. They are responsible for supporting the successful execution and completion of MX Retail built environment projects, ensuring they are on time, within budget, and meet all local and global standards. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and problem-solving skills.

Position Overview:

• Oversees GC management (bidding, award, and PM), construction budget and timeline, mall design alignment, mall meetings and key milestones (site evaluation and pre-construction meetings), permit facilitation and expedition, project updates and status reports, and alignment on design decisions that impact construction.
• Partners with the Retail Fabrication Sr Manager on Fixture Design & Development: Design, development, production, logistics, and installation of SES fixture packages (Domestic and/or overseas oversight based on project requirement).
• Assists in the selection of digital screens to be used in each application (Architect, GC, SEA, and Suwon alignment to selections), digital screen procurement, and communication of digital specification to the digital content team.
• Coordinated alignment with the Retail Design Sr Manager and Project Designer on Architect management (bidding and award), GDS design governance and integration into new SES locations, design proposals and presentations, design alignment of executive leadership, and architect budget and timeline.
• Partners with Retail Design Sr Manager and Project Designer on the develo