Senior Manager, Program Quality Lead

Date Posted:

2025-03-17

Country:

United States of America

Location:

TX190: 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USA

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Are you ready for a challenging new opportunity? Raytheon has two exciting opportunities for a Senior Manager, Program Quality Lead position within our Electro-Optical/Infrared Solutions group at our McKinney, TX location.

The ideal candidates will implement and develop processes to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. You will be responsible for supporting programs ensuring that Quality Assurance technical requirements are developed using approved development processes and procedures. You will create or tailor existing planning to administer customer and internal quality requirements to cross-functional program teams, Quality Assurance disciplines supporting the programs, and the supply base.

This is an “Onsite” role based in  McKinney, Texas.

What You Will Do:

• Lead, coach and mentor others in routine settings and difficult situations.
• Represent Quality Assurance (QA) on a program, project, and/or capture team including writing basis of estimates (BOE’s) for the quality portion of new program bids.
• Leverage QA best practices to influence business decision makers to assure efforts are properly focused on customer priorities and requirements associated with mission success.
• Communicate program goals, targets, requirements and customer feedback to Operations Quality, Supplier Quality, Software Quality and other QA disciplines, cross-functional program teammates and supply base to assure alignment.
• Provide program direction to assure quality tasking is accomplished within budget, on time and as defined in program planning.
• Define and evaluate QA metrics.
• Establish customer relations and process and validate customer corrective action requests.
• Assess the impact of potential customer escapes.
• Ensure reviews and assessments of program performance are conducted, including but not limited to, technical assessments of systems engineering, Quality Assurance (QA), lessons learned, production and programmatic (cost, schedule, and risks) practices.
• Assuring Quality Management System (QMS) processes are defined and implemented.
• Review and approve program documentation, including but not limited to, specifications, requirements, source control drawings, altered item drawings, assembly drawings, test plans, procedures, instructions and standard operating procedures prior to release for correctness to technical standards.
• Act as the voice of the customer to assure mission results.
• Manage QA teams in performing to expectation and mentoring employees in talent enhancement and new systems and processes including RTX Customer Oriented Results and Excellence (CORE) and/or Advanced Product Quality Planning (APQP).

Qualification You Must Have:

• Typically requires Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and ten (10) years of relevant experience in the areas below;
  • Experience applying and adhering to Quality Management Systems IS09001 and AS9100.
  • Experience collaborating with program stakeholders to develop practical solutions to complex problems.
  • Experience creating relationships with program management, cross-functional program stakeholders, suppliers, customers and government representatives.
  • Experience in predictive and proactive measures and metrics assessments and taking actions to improve performance or mitigate problems.
  • Experience in program pursuit and capture and completion of Basis of Estimates (BOE).
  • Experience writing reports and presenting to key stakeholders
  • Experience using Microsoft Office Word, Excel, and PowerPoint.
• Ability to travel as needed for business needs (not expected to exceed 25% of time).
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Work ex