Senior Manager, Product Management, Card Data

Senior Manager, Product Management, Card Data

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money?  If you answered yes to all of these questions, then product management at Capital One may be a fit for you

 

In this role, you will be expected to demonstrate proficiency in five key areas:

• Human Centered. You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

• Business Focused. You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

• Technology Driven. You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

• Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.

• Transformational Leadership. You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way

As the Product leader for Card Data Imperatives & Data Strategy, you will have the following responsibilities: 

• Build Vision and Strategy

  • Develop and socialize the data strategy to improve Net Promoter Score for Card Data by enhancing the experience for thousands of Data Producers and Consumers (e.g. Data Scientist, Data Engineers, Business Analyst) to unlock significant value for Card Business

  • Evaluate current state of data environment, data producer and consumer experience 

  • Evaluate competitor and marketplace trends (e.g. current use cases, trends, eData roadmaps)
     

• Act as Product Leader for Card Data Imperatives to drive adoption of Enterprise Data Platforms in Card 

  • Co-own, build and deliver against next wave of multi-year data imperatives in partnership with Enterprise to make data easy and trustworthy to produce, access and use

  • Lead Product leaders for OneStream convergence and responsible for building the migration roadmap and completing the migration as per the Enterprise Wide Initiative timelines

  • Own relationships and drive buy-in with all Card and cross Enterprise stakeholders
     

• Make this team the destination for data and product talent in Capital One

  • Attract, inspire and coach a high performing team of product managers

We want you if you are: 

• Intellectual