Senior Manager, Product Design

Join Us at Gloo: Connecting the Faith Ecosystem with Advanced Technologies

At Gloo, we believe that a connected and thriving faith community can change the world, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to release the passion in every person to be all they were created to be.

We are a mission-driven organization, guided by four core principles:

• Shape Technology for Good: Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact.
• Serve Those Who Serve: From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do. 
• Release Collective Strength: We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.
• Enable Trusted Exchange: Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.

We are looking for talented, purpose-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!

The Opportunity: 

Gloo is seeking a Senior Manager, Product Design to lead and grow our talented design team while shaping the user experience across multiple product lines. This is a hands-on leadership role where you’ll set the strategic vision, coach a team of designers, and ensure product excellence through scalable design systems and processes.

You’ll partner closely with Product, Engineering, and other cross-functional teams to build delightful, human-centered experiences that meet real user needs while driving business impact. This is a remote role based in the United States.

What You’ll Be Doing:

Design Leadership & Management

• Lead, coach, and develop a high-performing team of product designers; provide ongoing feedback and career development support.
• Set clear goals and expectations, manage workloads, and ensure accountability across team deliverables.
• Foster a collaborative, inclusive, and innovative team culture.

Strategic Design Direction

• Translate product vision into scalable design strategies and systems that deliver consistent, high-quality user experiences.
• Partner with cross-functional teams to prioritize design initiatives and align with business outcomes.
• Champion the voice of the user in cross-functional planning and strategic initiatives.

Hands-On Product Design

• Contribute to design projects directly through wireframes, prototypes, and high-fidelity mockups, especially for complex or high-priority features.
• Guide and support design execution through critiques, reviews, and documentation.
• Apply systems thinking to ensure usability, accessibility, and visual consistency across the product suite.

Design Operations & Process

• Evolve design processes and workflows for efficiency and scalability.
• Support and maintain design systems and documentation, ensuring easy adoption across teams.
• Lead design quality assurance efforts during implementation phases.

Cross-Functional Collaboration

• Collaborate with Product, Engineering, Data, and Marketing to align on goals and outcomes.
• Facilitate workshops and feedback sessions to drive alignment and foster shared understand