Senior Manager- Platform Engineering/DevOps

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Senior Manager, Platform Engineering /DevOps

Who are you

You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor.

You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams.

You demonstrate:

• A strong ownership mindset with accountability for delivery and outcomes
• Ability to translate business needs into actionable engineering roadmaps
• Solid expertise in cloud-native platforms, DevOps practices, and SRE principles
• Capability to lead teams and influence without requiring extensive tenure

Role Responsibilities

Development & Enforcement

• Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones
• Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)
• Establish and enforce engineering standards, best practices, and ADR compliance
• Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)

Collaboration & Expertise

• Partner with client stakeholders and cross-functional teams (security, networking, applications)
• Provide clear status reporting, risk identification, and mitigation strategies
• Coordinate dependencies across teams and delivery streams
• Act as a technical and delivery point of contact for platform-related discussions

Analysis & Configuration

• Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)
• Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)
• Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)
• Identify risks, capacity constraints, and improvement opportunities

Operational Support

• Lead incident response and escalation management, including post-mortems
• Ensure availability of runbooks, documentation, and operational procedures
• Support SRE practices and production readiness models
• Maintain platform reliability and operational stability

Mentorship & Training

• Lead a team of engineers (FTE  + Contractors)
• Provide guidance, mentorship, and performance direction
• Support knowledge sharing and onboarding for contractor teams
• Promote a culture of continuous improvement and accountability

Innovation and Research

• Identify opportunities for automation and platform optimization
• Support integration of AI-driven operations and intelligent tooling
• Evaluate tools related to cloud security posture and DevOps efficiency
• Encourage adoption of modern platform engineering practices

Strategic Planning

• Drive sprint planning, backlog prioritization, and Agile execution
• Manage resource allocation and contractor utilization
• Track SOW deliverables, milestones, and dependencies
• Provide regular reporting on progress, risks, and capacity

Required Qualifications

• 7+ years of experience in DevOps, platform engineering, or SRE
• 4+ years of experience in team leadership, management, or technical lead roles , leading mid-sized teams (5–10 engineers)
• 3+ years of experience with technical foundation in:
  • Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)
  • Kubernetes and container-based systems
  • CI/CD pipelines and GitOps workflows
  • Infrastructure-as-code (Terraform, KCC, K