Senior Manager, Partner & Project Management

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Role:
The Patient Services Operations team is at the forefront of the company mission to bring
affordable prices and deliver the best possible experience for all of our patients. We are seeking
an experienced performance & project management leader to join our team. This leader will
manage external partner relationships, drive performance excellence and innovation, and
collaborate with other Blink teams to positively impact customer experience. The ideal candidate
will draw from experience in Business Process Outsourcing (BPO) account management,
contact center key performance indicators, and corporate leadership roles, demonstrating their
ability to manage relationships, think strategically, drive process improvements, own project
strategy and execution, and make data-backed decisions in a high-stakes, high-speed
environment.

What you’ll do:
● You will collaborate with partner-based teams to deliver the highest standard of customer
obsession and service delivery.
● You will manage relationships and alignment with key stakeholders across the
organization, influencing organizational priorities and business and/or technology
direction.
● You will have a key role in defining the long-term network and vendor strategy
● You will identify, develop and optimize organization processes, playbooks, or