Senior Manager Operations Strategy

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

Responsible for managing a team that develops and implements strategies for money movement processes including: Wires, Zelle, BillPay, Internal Transfers and Add Cash.  

Manages analytical initiatives that develop and evaluate strategies, policies, and procedures. Develops and coaches' teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee. 

 

Responsibilities 

• Develops and implements strategies to meet business goals. 

• Manages and develops a team, including hiring, performance evaluation, and development decisions. 

• Analyzes processes to identify blocks and delays. Works with cross functional teams to drive improvements.  

• Leads team to create and maintain process flows and related procedures. Leads training initiatives to ensure adherence to processes.  

• Leads team to define, build, and analyze reports to identify trends and opportunities.  

• Enhances system capabilities to improve decision making and operation effectiveness and efficiency. 

• Plans, initiates, prioritizes, and oversees projects to meet business needs. 

Minimum Qualifications 

At a minimum, here’s what we need from you: 

• Bachelor's Degree in Economics, Business, Finance, Engineering, or related field 

• 8+ years of experience in Consumer Finance, Analytics, Operations Strategy/Research, or related field 

• In lieu of a degree, 10+ years of experience in Consumer Finance, Analytics, Operations Strategy/Research, or related field 

Preferred Qualifications 

If we had our say, we’d also look for: 

• Master's Degree in Economics, Business, Finance, Engineering, or related field 

• 10+ years of experience in Consumer Finance, Analytics, Operations Strategy/Research, or related field 

Application Deadline:

The application window for this position is anticipated to close on Jul-17-2024. We encourage you to apply as soon as possible. The posting may be availab