Senior Manager, Digital QE Web Automation

JOB SUMMARY

The Quality Assurance team within Digital is responsible for the delivery of large, high-impact initiatives, enhancements and maintenance for branded digital assets on the web, mobile web, apps, API and Customer Service platforms. The Senior Manager, Digital QE Web Automation creates and oversees the automation strategy, test creation and execution for our Web channel. This role will work closely with other managers within Digital Quality in leading the automation efforts tied to the release planning process, workflow and quality engineering processes. They will partner with key business stakeholders to understand individual business area and product priorities, working with IT, automation QEs and manual QA to create a balance between maximizing work output and minimizing risk.  This position manages automation support throughout the Software Development Lifecycle (SDLC) to address planned, immediate and unexpected needs.

The Senior Manager, , Digital QE Web Automation will drive and manage the automation roadmap for the web/mobile web work, creating robust reporting of coverage status & strategies. This role will provide key business stakeholder updates on the automation strategies and create communication tools for executive management. They will work closely with Product Owners, QA disciplines and IT to ensure synergy between Digital and dependent channel teams in the automation space. In addition, this role will communicate with channel partners to ensure alignment, initiative status and exposure of release information. This role will have HR responsibilities for direct reports.

 

CANDIDATE PROFILE 

Education and Experience 

• 4-year degree from an accredited university in Computer Sciences, Software Development, Business Administration, or equivalent experience 
• 6 + years’ experience in automating for Digital, Software Development and/or IT operations, or related professional area 
• Experience managing stakeholder relationships to deliver transformational automation strategies across business units.
• Experience leading and managing globally distributed team(s) including FTEs and External Partner resources, including HR responsibilities.
• Experience leading and delivering automation roadmaps and COEs for accelerating Speed and Efficiency of testing. 
• Experience with Test Automation COE functions to define, champion, measure, audit and review adherence to test automation standards.
• Proven technical experience delivering automation solutions using and developing using a combination of WebGL, React, AWS, HTML, CSS, JavaScript, Java, Cucumber BDD, QMetry, SoapUI, BrowserStack, SauceLabs, JMeter, WebDriver.IO, Playwright, Cypress
• Experience leading test automation teams in SAFe Agile environment for multiple products and agile squads
• Experience in automating test scenarios using BDD, Selenium, and other open source/commercial cloud-based technologies for Web, React and Mobile Web enterprise applications.
• Experience integrating large scale automation solutions with CI/CD and DevOps infrastructure tools like Jenkins, Harness, Zephyr API etc.
• Must possess excellent critical thinking, interpersonal and communication skills.

 

 

CORE WORK ACTIVITIES 

Maintaining Goals

• Enhance Lead and Champion the Digital QA automation strategy and vision across the Web and Mobile Web Digital channels.
• Support delivery to maximize releases through automation in support of Digital revenue and room night goals.
• Maximum code coverage through automation to support quality releases across the digital channels.
• Consistently partner at the program level to review roadmaps, and identify gaps, opportunities, and resource needs to maximize the automation.
• Documents project progress accurately and submits reports in a timely manner, ensuring delivery deadlines are met.
• Leading geographically dispersed teams while being sensitive to all cultures and norms

 

Managing Work, Projects, and Policies 

• Balance maximizing release content with minimizing risk so that key business projects have clear path to production without risk from lesser priority projects.
• Meet with product owners and business expertise leads to understand current priorities and work plans to ensure alignment with releases and paths to production.
• Manage to platform roadmaps, including executive roadmap depicting all items going to market across digital web (desktop and mobile), and APIs.
• Manage communications regarding release progression and risk.
• Communicate and negotiate with key IT stakeholders to map dependent releases to ensure alignment of other infrastructure work.