Senior Manager, Communications

Senior Manager, Communications

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. 

A Brief Overview
The position leads customer communications as part of the corporate communications team and responsible for delivering messaging and campaigns aligned with the brand and strategic business goals. The position will create an internal and executive communications infrastructure to support the business keeping the customer top of mind.

Locations
United States (Remote)

What you will do

• Leads team members and/or projects and execution of compelling, strategic customer communications for internal and external audiences; develop strategic, targeted, and impactful communication that will inform and inspire
• Directs writing and content development that captures the company voice in a genuine, engaging way
• Oversees customer communications delivery through a variety of mediums, including print, digital, video, and live events, working with appropriate partners internally, and external vendors
• Collaborates effectively across functions and teams, cultivating and maintaining strong relationships with internal stakeholders, including marketing, business leads, legal, finance, operations, etc. to gain insights on communication from subject matter experts
• Leads the measurement and analysis of communication metrics to inform senior leadership decision-making and drive continuous program improvement
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree or equivalent experience

Experience Qualifications

• Typically 8+ years relevant experience

Skills and Abilities

• Ability to lead, collaborate and influence, including in the face of ambiguity, multiple deadlines, and emerging challenges and priorities
• Exceptional writing and editing skills, with the ability to articulate a clear point of view on complicated issues in clear, concise communications
• Experience overseeing communications that drive employee engagement, employee experience and executive thought leadership
• Skilled in developing and carrying out strategic communications plans, including aligning goals across different departments, and translating complex topics into clear language
• Proficient in Microsoft Office Suite, graphic design and photo editing programs

Travel Requirements
Minimal

Work Environment

• Work in clean, pleasant, and comfortable home or office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• Position may be considered remote and require reliable and consistent internet service.

The salary range for this role is $XX,XXX to $XX,XXX (Zone 3 Min to Zone 1 highest). The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disabilit