Senior Manager, Business Intelligence

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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for under-represented populations

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Senior Manager, Business Intelligence

Job Description Summary:

The Manager of Business Intelligence (BI) is responsible for providing strategic and effective leadership in creating and managing the reporting infrastructure that supports business intelligence, data analytics, and complex and standard reporting solutions to all areas at Austin Community College.

The Manager is the primary support person for the Data Warehouse, Reporting, Analysis, and Analytics team, and takes a senior role on tasks and mentoring/managing database and reporting analysts and database administrators on the team within the IT department.

In addition to creating business intelligence products, as well as custom reports and dashboards for customers and coworkers, this position is responsible for analyzing reporting system problems, programming fixes to existing reporting & analytics systems, assisting in the development of reporting scope specifications and developing new programs to automate reporting and analytics processes. This role consists of a wide variety of programming tasks, development, testing, maintenance, and implementation, as well as fully participating in new software and system projects assigned to the BI Department.

Job Description:

Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

• Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws.  Recommends hire and termination personnel actions for positions supervised.
• Manages strategic reporting and data projects, performs strategic analysis of reporting best practices, design reporting, and data process flows.
• Supervises Analysts performing high level reporting and analysis and provides direction and mentoring to team.
• Supervises Database Administrators.
• Prioritizes and delegates requests received by the Reporting and Analytics team.
• Leads and provides QC guidelines for the work of the Database Reporting and Analytics team.
• Analyzes data and develops business dashboards for managers, customers and administrators.
• Helps organize reporting software training to reporting spe