Senior Mac Systems Engineer

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

Postman is the world's leading API platform, used by more than 45 million developers and 500,000 organizations. Behind that platform is a fleet of macOS endpoints, and behind that fleet is the small team that keeps Postman engineers productive, secure, and unblocked. We're hiring a Senior Mac Systems Engineer to lead how we manage, automate, and evolve that fleet.

This is not a ticket-closing role. We want someone who treats endpoint management as a platform engineering problem: declarative, version-controlled, reproducible, and continuously improved. You will own our Mac fleet end to end, from the moment a device is forecasted and procured through provisioning, daily operation, and eventual retirement. You will partner closely with Security and GRC on CMMC Level 2 readiness, and you'll have a real mandate to evaluate, evolve, and re-architect our endpoint stack where it makes sense.

You will also help decide where AI belongs in IT at Postman, and where it doesn't. Agentic systems are changing how IT teams work, and we want a senior engineer who can apply them thoughtfully, build with them safely, and tell the difference between genuinely useful automation and hype.

If you spend time in the MacAdmins Slack, have opinions about MDM vendors, and have ever caught yourself thinking "I could replace this with a few hundred lines of Go and a Git repo," you are exactly who we want to talk to.

About the Role 

• A real mandate to modernize. We're not looking for someone to maintain the status quo; we want someone with a point of view about where endpoint management and IT operations are going.
• Direct partnership with Security Engineering, GRC, and IT Operations leadership on initiatives that matter to the business.
• Budget and authority to evaluate, pilot, and adopt the right tools, not just the incumbent ones.
• An organization that is investing seriously in AI and how it can augment the real work humans do, and a team that wants you to push that investment into IT operations.

What You'll Do

• Own Postman's macOS fleet management strategy and execution: provisioning, configuration, patching, telemetry, and lifecycle.
• Treat infrastructure as code. Manage endpoint configuration, automation, and integrations through version-controlled, peer-reviewed code rather than clicking through admin consoles.
• Lead automation as a first-class engineering discipline. Identify the highest-leverage manual workflows in IT and replace them with reliable, observable, testable automation.
• Apply AI and agentic systems pragmatically across IT operations: triage, remediation, knowledge surfacing, vendor analysis, and developer self-service. Decide where these tools belong, build the guardrails, and measure the outcomes.
• Own the macOS hardware lifecycle end to end: demand forecasting, procurement strategy, depot and inventory operations, refresh cycles, warranty and AppleCare programs, and responsible end-of-life and sustainability practices.
• Continuously evaluate our endpoint stack. Identify where current tooling is holding us back, prototype alternatives, and lead migrations when the data supports it.
• Build internal tooling where vendors fall short: inventory pipelines, compliance reporting, automated remediation, and self-service workflows for engineers.
• Partner with Security, GRC, and IT Operations to deliver controls that satisfy CMMC Level 2 and other compliance frameworks without slowing developers down.
• Design and operate the telemetry layer for endpoint visibility: osquery, Fleet, Kolide, or whatever combination best fits the problem.
• Mentor IT Systems Administrators and partner with adjacent teams (Security Engineering, DART, Procurement) on cross-functional initiatives.
• Be the senior technical voice in vendor evaluations, contract negotiations, and architecture decisio