Senior Lead Project Manager

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior Lead Project Manager will oversee a variety of complex, business critical projects and programs designed to modernize and simplify Lumen. The projects will involve multiple business units and functional areas, including but not limited to telecom operations, product, legal/regulatory, marketing, finance, telecom network, process, IT, etc.  The Project Manager will be responsible for planning, organizing, and managing various initiatives to fulfill scope, timing, budget expectations and expected project outcomes. The person in this role must be highly experienced, have exceptional business acumen and a proven track record leading massive transformational projects and programs in a complex matrix organization, preferably telecom.

Location

This role has been designated as fully remote, US.

The Main Responsibilities

• Lead transformational projects and programs from end-to-end: From ideation through post launch monitoring and controlling.
• Lead stakeholders in clearly defining expected project/program outcomes and measures of success. Creates project/program charters.
• Assist as needed in business case development and refinement.
• Develop, plan, document and manage execution of project milestones and tasks
• Ensure timely project completion and delivery of all tasks and milestones; Actively work with stakeholders and the leadership team when needed to overcome roadblocks
• Clearly articulate risks and escalate to leadership as needed
• Draft and provide clear, crisp project progress and status reports
• Lead project meetings, including creation of quality agendas and minutes
• Works with leaders to manage program budgets
• Utilize a change control process to manage changes to scope/deliverables and timelines.
• Measure and document project outcomes.
• Successfully hand off ongoing tasks to operations

What We Look For in a Candidate

Required

• Bachelor’s Degree in project management, business administration or related field
• 7+ years of related project and program management experience
• Broad experience managing a variety of project and program types, not just one project type such as IT.
• Self-motivated, able to manage and prioritize multiple tasks, projects, and clients in parallel in a time-sensitive environment.
• Ability to communicate effectively verbally and in writing with many types of partners from subject matter expert to C-suite leaders.
• History of using a variety of project and program management applications, ability to quicky learn and leverage new applications.
• Ability to work effectively in cross-functional