Senior Infrastructure Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Senior Infrastructure Engineer will be responsible for the end-to-end operational support and observability for software defined networking platforms. This position plays an integral role in evaluating, troubleshooting, and leveraging monitoring platforms to increase network stability and to ensure a high level of network availability.

Job Responsibilities:

•  Provide hands on second level technical support, analysis, and issue resolution for network infrastructure and network services.
•  Optimize network performance via analyzing, tuning, and monitoring. Evaluate existing network performance to identify deficiencies and make performance recommendations.
•  Provide technical training and mentoring to other engineers.
•  Provide network support for complex issues related to applications, servers, databases, storage, and/or any other technical service.
•  Analyze and evaluate new network monitoring capabilities.

Qualifications:

•  Six plus years of experience in supporting large scale corporate/datacenter networks.
•  Expert level of knowledge in routing protocols such as OSPF and BGP
•  Expert level of knowledge in switching technologies like spanning tree, port channels, and virtual port channels.
•  Expert level of knowledge of Cisco NX-OS/IOS and Arista routing and switching platforms
•  Strong knowledge of protocols like TCP, UDP, and IP.
•  Good understanding of security infrastructure like Firewalls, IPSEC/SSL VPNs
•  Good understanding of Aruba Wireless technologies
•  Must be willing to learn new technologies while being able to adapt to a fast-paced service driven environment

Preferred Additional Skills:

•  Experience with supporting network services such as DNS and NTP.
•  Experience with F5 Load Balancers
•  Experience with Viptela and Versa SDWAN technologies
•  Experience with network monitoring tools such as Spectrum, Performance Center, and Splunk.
•  Experience with managing and troubleshooting ESXI virtualization of load Balancers and firewalls
•  Experience with IVPN IPSEC troubleshooting across Cisco and Palo Alto
•  Experience support cloud environments AWS, GCP, Azure
• Knowledge of programming languages such as Python and TCL

Education Requirement:

•  Bachelor’s Degree or equivalent experience in the field of networking.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means