Senior Implementations Project Manager

CodaMetrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. CodaMetrix’s  autonomous coding drives efficiency under fee-for-service and value-based care models and supports improved patient care. We are passionate about getting physicians and healthcare providers away from the keyboard and back to clinical care.

Overview

The Senior Implementations Project Manager is a member of the Implementations Team, reporting to the Director, Implementations Project Management. The Implementations team is a customer-facing team responsible for implementing and supporting CodaMetrix solutions with the goal of improving the medical coding, registration and billing efficiency at customer sites.

The Senior Implementations Project Manager is responsible for ensuring the high-quality implementation of our autonomous coding solutions at client sites, focusing on eligibility and automation during the go-live phase. The role is critical in fostering trusted business partnerships and developing synergistic relationships both within the company and with our clients.

Responsibilities

• Lead the implementation process for large health system clients, ensuring high standards of quality, eligibility, and automation at go-live.
• Manage internal and external project communications, maintaining alignment and clarity on progress, decisions, risks, and next actions.
• Marshal and coordinate engagement from subject matter experts and other resources needed for successful project execution
• Create and present detailed reports and presentations that reflect the status and health of client accounts during implementations.
• Collaborate closely with various stakeholders within the company to understand and explain complex technologies and processes, ensuring successful project implementations.
• Build and maintain trusted relationships with clients, ensuring their needs and expectations are met effectively through data driven solutions.
• Work closely with internal teams to create a seamless and integrated approach to project management.
• Develop strategies for process improvement and risk mitigation during implementations.
• Ensure the highest level of client satisfaction through effective communication and project delivery.

Requirements  

• Ability to manage complex, multi-stakeholder projects with precision and predictability
• Strong process discipline, leveraging frameworks like Agile, Six Sigma, or PMP methodologies to ensure smooth execution
• Experience defining and tracking key implementation metrics (e.g., time-to-value, adoption rates, customer satisfaction scores, SLAs)
• Ability to anticipate potential roadblocks based on past implementations and best practices, highlighting and preempting risks to ensure project success
• Ability to translate technical solutions into business value, ensuring alignment between customer expectations and delivered outcomes
• Ability to motivate and align cross-functional teams (e.g., engineering, product, operations, and customer success)