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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facility Manager

Location: GM facility in Kansas City, Kansas

Compensation: 100-110,000 + 20% target bonus

Job Summary

Lead comprehensive facility operations including maintenance, housekeeping, and materials management departments. Ensure safe machinery operation, exceptional tenant service, and client satisfaction while managing multi-shift operations, contractor oversight, and preventative maintenance programs to optimize building performance.

Key Responsibilities

Operations Leadership

• Oversee daily administration of maintenance, housekeeping, and materials management departments
• Supervise facility operations across three shifts, five days per week
• Lead staff to deliver expected service levels within prescribed budgets
• Manage work assignments for technicians, vendors, and contractors

Client Relations & Service

• Ensure client satisfaction through seamless facility management interface
• Interface with property occupants and resolve site issues
• Complete facilities reports accurately and on time per client policies
• Manage client expectations through responsive leadership

Financial Management

• Prepare operating budgets, monthly forecasts, and variance reports
• Recommend capital improvements and manage financial control
• Accomplish Key Performance Indicators per client agreements
• Oversee monthly, quarterly, and annual reporting requirements

Maintenance & Systems

• Implement comprehensive preventative maintenance program
• Ensure building systems meet or exceed rated uptime expectations
• Perform daily facility inspections and coordinate projects
• Develop complete knowledge of all building machinery and systems

Team Development & Safety

• Coach direct reports to achieve performance objectives
• Implement safety programs and hazard control practices
• Coordinate training and pursue team capability improvements
• Ensure compliance with JLL and client audit standards

Required Qualifications

Experience & Leadership

• 6+ years industry experience in corporate, third-party, or consulting environments
• Strong leadership and management skills with technical and administrative staff oversight
• Proven record of excellent internal and external customer service
• Demonstrated ability to build successful stakeholder relationships

Technical & Communication Skills

• Strong interpersonal, communication, and presentation skills
• Proficient in MS Office Suite (Excel, PowerPoint, Outlook)
• Computer proficiency in CMMS systems
• Strong problem-solving and analytical abilities

Business & Administrative

• Knowledge of standard business and accounting practices
• Understanding of compliance requirements and regulatory standards
• Budget management and financial reporting experience
• Available for emergency call-in situations

Preferred Qualifications

• Bachelor's degree in Facilities Management, Engineering, or related field
• Facilities management certification (CFM, FMP, SFP)
• Knowledge of real estate, telecommunications, and building systems
• Project management certification or experience
• Experience with Building Automation Systems and energy management
• Advanced CMMS platform experience (Maximo, ServiceNow)
• Multi-site or portfolio management background
• Union workforce management experience

Working Conditions

Position requires managing operations in various building environments with potential exposure to mechanical systems and emergency situations. Must be available for after-hours emergency response and able to perform site inspections throughout facilities.

This position does not provide visa sponsorship. Candidates must be authorized to work in the