JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Facilities Manager

Location: New York, NY
Employment Type: Full-time
Department: Facilities Management
Reports To: Regional Facilities Director

Position Overview

JLL is seeking an experienced Senior Facilities Manager to oversee the comprehensive management, maintenance, and optimization of commercial real estate properties and facilities. This role ensures operational excellence, regulatory compliance, and cost-effective facility operations while supporting business objectives and occupant satisfaction across our diverse portfolio.

Key Responsibilities

Operations Management

• Oversee day-to-day facility operations including HVAC, electrical, plumbing, and security systems
• Develop and implement preventive maintenance programs to maximize asset life and minimize downtime
• Manage vendor relationships and service contracts to ensure optimal performance and value
• Ensure compliance with local, state, and federal regulations (building codes, safety, environmental)
• Coordinate space planning, moves, and modifications to support client needs

Financial Management

• Develop and manage annual facility budgets and capital expenditure plans
• Track and analyze operational expenses, identifying cost reduction opportunities
• Negotiate contracts with service providers and suppliers
• Prepare comprehensive financial reports and variance analyses

Team Leadership

• Lead and develop facilities management staff to achieve performance excellence
• Coordinate with internal stakeholders (HR, IT, Security, Operations)
• Manage external contractors and service providers
• Conduct performance reviews and provide ongoing professional development

Strategic Planning

• Develop long-term facility strategic plans aligned with business objectives
• Assess space utilization and recommend optimization strategies
• Evaluate new technologies and sustainability initiatives
• Support workplace transformation and hybrid work models

Required Skills & Qualifications

Education & Certifications

• Bachelor's degree in Engineering, Architecture, Facilities Management, Business Administration, or related field
• 7+ years of progressive facilities management experience in commercial real estate
• 3+ years in a supervisory or management role

Technical Competencies

• Proficiency in CAFM/IWMS software systems (preferably JLL platforms)
• Understanding of building automation systems (BAS) and IoT technologies
• Knowledge of building systems including HVAC, electrical, plumbing, and life safety
• Strong financial acumen and budget management experience
• Understanding of construction processes and project management principles

Core Skills

• Excellent leadership and team management abilities
• Strong communication and interpersonal skills across all organizational levels
• Advanced problem-solving and analytical thinking capabilities
• Vendor and stakeholder relationship management
• Regulatory compliance knowledge (OSHA, ADA, fire codes, environmental regulations)

Preferred Skills & Qualifications

Certifications

• Professional certifications: CFM (Certified Facility Manager), FMP (Facility Management Professional), SFP (Sustainability Facility Professional), or LEED AP
• Project Management certification (PMP) preferred

Experience

• Experience with JLL platforms and methodologies
• Background in sustainability practices and energy management programs
• Experience supporting Fortune 500 clients or large corporate portfolios
• Knowledge of workplace strategy and space optimization initiatives
• International facilities management experience

Technical Preferences

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