Senior Director, Enterprise Applications

Job No: 542513; 08/27/2024

Senior Director, Enterprise Applications

California State University, Los Angeles, invites applications for the above Administrator III position.

The University: California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system.  The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service.

As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive.

The Position: Under the general direction of the Associate Vice President, the Senior Director of Enterprise Applications, leads an Information Technology (IT) professional team in building out the next-generation platform and architecture for Cal State LA's modernization and growth needs. As a key member of the California State University Los Angeles Information Technology Services (ITS) leadership team, the Senior Director reports to the Associate Vice President and provides strategic planning, operational guidance, and implementation leadership to campus units providing best-fit solutions to campus administrative and academic business needs. In addition, the Senior Director of Enterprise Applications will be a champion for building the cloud-first strategy as well as implementing best-in-class cloud solutions and integrations that deliver web services and application platforms that meet end-user needs. ITS is undergoing a transformational change process and seeks to completely redesign its approach to designing and delivering campus enterprise systems. This effort aims to improve the end-user experience, support the increasing need for analytics, enable technology modernization based on business process redesign, and integrate campus application systems to deliver value to campus stakeholders. Major responsibilities include: leads the assessment, architecting, and implementation of campus-wide enterprise systems, integration with other systems, streamlining business processes, and designing multi-year technology road maps; leads the design, development, and implementation of an enterprise service platform for delivering and integrating administrative applications, student information system applications, and web services through the leadership and management of 17+ ITS professional; delivering technical and functional lead oversight on implementing a campus workflow and document management solution, working closely with business partners to develop requirements, verify business processes, and implement solutions per strategic priorities and roadmaps; and collaborating with the Associate Vice President and Operations leadership on the deployment of reliable, standardized enterprise applications, platforms, and infrastructure. Develop strategic and operational priorities and adopt Information Technology Infrastructure Library (ITIL) best practices for incident, change, and problem management.

Required Qualifications & Experience: Bachelor's degree in any major from an accredited four-year college or university. Minimum of ten years of comprehensive experience with Enterprise Resource Planning Solutions {Student Administration), Finance, and/ or Human Resources Management (HRM). Working knowledge of data warehouse, Single Sign-On (SSO), Application Programming Interface {API}, full stack mobile development, Office 365, Tableau, Microsoft Identity Management System, Drupal content management environment, EAB, ServiceNow, and Degree Planner. General experience in evaluating and implementing the latest developments in advanced technologies and information systems and merging new technologies into existing ones. Demonstrated success in managing complex, long-term projects in higher education and project management responsibilities for institution-wide system implementations and conversions. Technical knowledge of client-server networks, SQL, SQR, and SQL Query. Technical, procedural, and functional knowledge of the interrelationship between the user/institutional need to access data and the requirements for data presentation. Technical knowledge and understanding of accessibility mode within Student, Financial, and HRM systems. Knowledge of learning management systems such as Canvas, including the ability to integrate with campus