Senior Director, Digital IT Program Delivery (Hybrid Work Schedule)

Sr. Director of Digital Transformation & Program Delivery

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

We are looking for a dynamic leader of transformation and program delivery to join the Parts Town team at a pivotal time in our rapid growth journey. Reporting into the Global CIO, this role will serve as a trusted partner in shaping, driving, and accelerating enterprise-wide IT and digital transformation initiatives.This role oversees the planning, execution, and delivery of complex digital programs, ensuring they align with strategic objectives and deliver measurable value. Acting as a bridge between business stakeholders, technology teams, and leadership, the Sr. Director ensures seamless collaboration, effective governance, and timely delivery of critical initiatives. In addition to program execution, the role provides strategic guidance on digital innovation, process optimization, and change management to accelerate organizational transformation and improve operational efficiency.

Key Responsibilities:

• Oversee the planning, execution, and governance of key IT programs. Ensure all initiatives within the portfolio are aligned with strategic goals. Define and lead routines for demand intake, prioritization, value creation and resource allocation for IT driven business enablers
• Act as a thought partner to the CIO, bridging strategy and execution. Shape enterprise IT transformation priorities, ensuring they directly enable business outcomes and scalable growth.
• Manage the IT project portfolio using a structured prioritization framework to ensure resources, timelines, and budgets are optimized. Balance strategic importance with operational execution across the portfolio
• Collaborate with cross-functional teams to build strategic roadmaps for IT and leveraging experience to ensure decision quality is high leveraging architecture & platform thinking
• Guide large-scale IT/business led projects and programs from initiation through execution, ensuring delivery meets expectations in terms of timelines, budgets, and value. Emphasis will be on business process change/capability building across front and back of office (applications, not infrastructure)
• Implement and refine governance models, planning processes, and demand management practices. Ensure consistent adoption of methodologies like Agile and SAFe to optimize delivery speed and effectiveness. Ensure value creation & lessons learned are capt