Senior Digital Experience Designer

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We are looking for a Senior Digital Experience Designer who is passionate about crafting leading interactive experiences that excite and engage users.

As a Senior Digital Experience Designer at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. The DigitalOcean Digital Experience (DODX) team’s goal is to deliver delightful digital customer experiences across our digital touchpoints. As a designer, reporting to the Creative Director, your role will be to create assets, illustrations, and other interactive deliverables that help grow and support the DO brand while enabling our prospects and customers to engage with our products and services in meaningful ways.

As a member of our team, you will work closely in an efficient and expeditious environment with a team of developers, designers, program managers, and other stakeholders to create branded and interactive solutions across various DigitalOcean digital properties. You will help lead the charge in defining and implementing what our brand looks and feels like, working with other designers, developers, and stakeholders to create thoughtful solutions to the problems presented to you. You will always be ready to talk to users, ask questions, and explain how you came to a solution when called on.

This role will help us shape the DigitalOcean brand for the future, bringing life to our team's goals in 2025 and beyond. If you’re excited about tackling new challenges with an industry-leading brand, we want to hear from you.

What You’ll Do:

• Work on interactive and static design initiatives from concept to final hand-off across various departments to fulfill business and product needs, including net-new visual designs - always making brand design decisions with the customer and user in mind. Initiatives include but are not limited to: marketing site, community site, blog, events (internal and external), product launches and demos, campaigns, promotional assets, illustrations, and design system contributions.
• Grow our design systems and guidelines, developing and fostering consistency with our brand documentation while also contributing to our design system and component library. 
• Effectively manage project deliverables and deadlines by communicating effectively with a diverse set of stakeholders - including being able to present and defend designs and key deliverables.
• Create compelling and interactive brand experiences that help people understand our platform's simplicity, predictable pricing, support expertise, and our reliability.
• Work in tools like Jira, Gsuite, Figma, Adobe Illustrator, Lotti, After Effects, other Adobe Creative Cloud tools, and other current tools.

Key Metrics:

• Working across website experimentation metrics including the following:
• Acquisition metrics (UVEC's and Completed signups)
• New customer revenue (engaged signups, billables)
• NDR (expansion campaigns)
• AI/ML signups
• Causality (experimentation platform - A/B/n testing)

What You’ll Add to DigitalOcean:

• A portfolio must be required for consideration
• Exhibit creativity and problem-solving skills in a fast-paced environment
• A deep sense of care for the details
• Ability to run existing design initiatives with guidance from team leaders and peers 
• Effortless ability to produce multiple options based on the creative brief 
• Consistently meeting or beating deadlines while considering how we can streamline future workflows
• Ability to comprehensively articulate creative directions and design decisions with input from stakeholders and design peers
• Demonstrate creative thinking and problem solving by bringing well-thought-out ideas to the table in an organized manner along with a plan for implementation
• Ability to receive and take action from feedback, choose what's actionable and what's not,  and collaborate with other team members to find the best solution
• Incorporate existing brand styles and components to deliver refined visual concepts while still holding space to push for improvements
• Exhibit a team-forward mindset
• Love what you do and lead by example
• Detail orientation, punctuality, and emp